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Unable to update ZHP Cleaner

nonoy54 Posted messages 452 Registration date   Status Member Last intervention   -  
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   -
Hello everyone,
I have been using ZHP Cleaner for a long time, but for about 3 weeks now, the update has been impossible. Every time I try, an Autolt Error window opens.
When I try to connect to Nicolas Coolman's website to find out more, I am blocked by Wordfence.
I can't connect no matter how many attempts I make, and I cannot contact the administrators.
Does anyone have a solution please?
Thank you in advance.

Configuration: Windows / Firefox 78.0

2 answers

  1.
    Panth33ra Posted messages 23157 Registration date   Status Member Last intervention   Ambassadeur 2 359
     
    Hello,
    ZHP Cleaner has released an update that consists of a single file... a free executable (*.exe) that does not require installation. You will need to remove the current version.


    We are in the summer period, so updates are more spaced out.

    Source: https://nicolascoolman.eu/download/telechargez-zhpcleaner-gratuit/

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    1. nonoy54 Posted messages 452 Registration date   Status Member Last intervention   7
       
      Thank you for your response, but I had already done that.
      It's the update that is blocking. Same with ZHP Suite.
      I am blocked by Wordfence. I can't even log into the site.
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  2. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    Hello,

    Periodic scans with AdwCleaner are pointless and can only generate issues.
    AdwCleaner should be used to remove infections when you're experiencing unwanted ads, etc., and not for verifying that.

    Read about these bad scanning habits in every direction:
    RogueKiller, ZHPCleaner: bad habits.

    Stick to scans with Malwarebytes Anti-Malware - Malwarebytes Anti-Malware free version tutorial which has a broader scope.

    You can also follow this advice: what to do after a virus attack.

    --
    Please press a key to continue the disinfection...
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    1. nonoy54 Posted messages 452 Registration date   Status Member Last intervention   7
       
      AdwCleaner and Malwarebytes detect no infection.
      But why can't I connect to my account due to a "temporary" block from Wordfence?
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    2. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712 > nonoy54 Posted messages 452 Registration date   Status Member Last intervention  
       
      What is the WordFence message and on which site?
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    3. nonoy54 Posted messages 452 Registration date   Status Member Last intervention   7 > Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention  
       
      It's when I want to log into my Nicolas Coolman account.. an English page informs me that my IP address is temporarily blocked. There are several pages of various information..
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    4. Panth33ra Posted messages 23157 Registration date   Status Member Last intervention   2 359 > nonoy54 Posted messages 452 Registration date   Status Member Last intervention  
       
      You should check again if there's a virus/malware.
      Don't log into your account. Download the executable and place it on the Desktop. Run the scanner and retrieve the result in TXT format.
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    5. nonoy54 Posted messages 452 Registration date   Status Member Last intervention   7 > Panth33ra Posted messages 23157 Registration date   Status Member Last intervention  
       
      It's exactly what I've been doing for the past 3 weeks. I download the executable and run it... it wants to update and it gets stuck... a pop-up window of AutoIt error appears. The requested action failed.
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