Orange decoder error S05-05

Footeux_6210 Posted messages 4 Status Membre -  
jeanbern Posted messages 13740 Registration date   Status Contributeur Last intervention   -
Good evening! I'm posting on this forum because I have a problem. It has been 2 weeks since we switched to Orange and we have an issue with the decoder. It cannot connect to the server, error code S05-05. The decoder and the Livebox have been replaced and reset; there was an intervention on the line, but nothing has changed. Has anyone had this problem before and how did you resolve it? Thank you.

3 réponses

jeanbern Posted messages 13740 Registration date   Status Contributeur Last intervention   5 135
 
Hi,
did you get them on the phone?
Did they do any tests? etc.?
Was the Box reset? Are you talking about a factory reset???
But then there are updates afterwards

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Footeux_6210 Posted messages 4 Status Membre
 
Good evening, yes tests have been carried out several times, along with resets and updates, but no improvement has been observed.
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