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External hard drive not recognized by DVD player

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Tym5004 -  
Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   -
Hello,
I bought a 2TB WD hard drive to watch movies; on the computer, I have no issues with reading, writing, etc... In short, the hard drive works well without needing formatting or partitioning.
As for the DVD, which is a Philips 3D Blu-ray player; the hard drive lights up but nothing happens. In terms of files, the hard drive is formatted NTFS like another 1TB hard drive, and the latter works very well. There are no issues with permissions either.
If anyone has a solution, thank you in advance.
Best regards.

9 answers

  1.
    Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 201
     
    Hello and welcome to this forum,

    Check the maximum power output of the USB port of the drive, often limited to 500 mA, as a 2 TB hard drive usually requires much more.

    --
    I call a spade a spade *
         *in French in the text
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    1. Tym5004
       
      Hello and thank you for your response,
      How could I remedy this situation?
      Thank you in advance for your answer.
      0
  2. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 201
     
    But you're welcome, and have you checked the power capacity of the USB port of the reader? What does the manual say?

    --
    I call a spade a spade *
    *in French in the text
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    1. Tym5004
       
      Re,
      I no longer have the manual, but what I read online about this device (thank you internet) is that it is a type 1.1 USB with a 5v = 500 mA power supply.
      Thank you for your help.
      0
  3. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 201
     
    But you're welcome, and therefore no hard drive requiring more than 500mA

    --
    I call a spade a spade *
    *in French in the text
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    1. Tym5004
       
      I can't tell you about the 2TB hard drive; I haven't found any information about the power supply for this hard drive.
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  6. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 201
     
    Yes, this hard drive must be able to connect to an external power supply of 5V 2A
    What is its full reference?
    I call a cat a cat *
    *in French in the text
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    1. Tym5004
       
      This is a WD external hard drive with the reference WDBU6Y0020BBK of 2TB.
      Thank you very much.
      0
  7. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 201
     
    I found this:
    https://www.amazon.fr/BERLS-dalimentation-Adaptateur-Universel-Chargeur/dp/B07D4CGH3R/ref=sr_1_4?dchild=1&keywords=Alimentation+Disque+Dur+Externe+Western+Digital&qid=1591539757&s=electronics&sr=1-4
    But please check that the hard drive has a power socket

    --
    I call a spade a spade *
         *in French in the text
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    1. Tym5004
       
      No, unfortunately he doesn't have it; there's just a USB cable connection.
      Thank you anyway for your help.
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  8. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 201
     
    You're welcome, and feel free to come back to give updates or if you have any other questions.

    --
    I call a spade a spade *
        *in French in the text
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    1. Tym5004
       
      Thank you very much anyway for your help.
      0
      1. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 201 > Tym5004
         
        ;-)
        1
  9. Tym5004
     
    Hello,
    The problem was indeed with the power supply. Instead of buying a new DVD player as we only have movies on hard drives, we bought a "mi box s" which has a USB port and is quite affordable, and everything works very well with the 2 or 4 TB hard drives.
    Thank you anyway, have a great day everyone.
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  10. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 201
     
    Thank you for getting in touch, regarding the green space

    --
    I call a spade a spade *
         * in French in the text
    0