Imp.free.fr is not responding, nor is imp4.free.fr, nor https://webmail.free.fr.
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Pierr10 Posted messages 13775 Registration date Status Modérateur Last intervention -
Pierr10 Posted messages 13775 Registration date Status Modérateur Last intervention -
Hello, I suddenly realized on May 21, 2020, that I could no longer open my email accounts with Free (including my professional accounts)... I had an operator on the phone who told me that she wasn't aware of this type of outage (sic!) and that she would report it to the technicians... and that I would receive a response by email to... my contact box... which is with Free, hence inaccessible... (of course, faced with such absurdity, I changed my contact address)... It seems that this outage is not new... do you know if it has been fixed in the past when it occurred? Do you have any solutions other than waiting for Free to get in touch with us? Thank you in advance.
4 réponses
Hello
It seems that this case is not "rare":
https://forums.commentcamarche.net/forum/affich-36667606-je-n-arrive-plus-a-me-connecter-a-ma-boite-mail-free
--
My mission is to kill time and hers to kill me in turn.
We are quite comfortable among assassins. (E.Cioran)
It seems that this case is not "rare":
https://forums.commentcamarche.net/forum/affich-36667606-je-n-arrive-plus-a-me-connecter-a-ma-boite-mail-free
--
My mission is to kill time and hers to kill me in turn.
We are quite comfortable among assassins. (E.Cioran)
Hello,
Free is experiencing problems at the moment:
https://forums.commentcamarche.net/forum/affich-36667606-je-n-arrive-plus-a-me-connecter-a-ma-boite-mail-free#5
https://www.free-reseau.fr/
--
In the face of a fool, remain silent, and let his ignorance consume itself.
Free is experiencing problems at the moment:
https://forums.commentcamarche.net/forum/affich-36667606-je-n-arrive-plus-a-me-connecter-a-ma-boite-mail-free#5
https://www.free-reseau.fr/
--
In the face of a fool, remain silent, and let his ignorance consume itself.
Thank you. Would you happen to know how previous outages of this type were resolved and... especially how long it took??? Thank you in advance.
Hard to say....
The number of affected users may prompt the provider to be more or less responsive...
Generally, it can take anywhere from a few hours to a few.... days!
From what I've seen, some manage to "work around" the issue by using an email client...
You can try either with the built-in Windows client (Mail) or, for example, Thunderbird... (This kind of solution sometimes works...)
The number of affected users may prompt the provider to be more or less responsive...
Generally, it can take anywhere from a few hours to a few.... days!
From what I've seen, some manage to "work around" the issue by using an email client...
You can try either with the built-in Windows client (Mail) or, for example, Thunderbird... (This kind of solution sometimes works...)
Thunderbird is what we call an "email client," which means software that allows you to retrieve your emails directly from the providers without going through a web browser and "webmail" servers.
You can download it here
https://www.commentcamarche.net/telecharger/communication/15353-mozilla-thunderbird/
(It works equally well with MAC, LINUX, and Windows)
After that, I can't guarantee 100% that it "fixes" the problem encountered... It has only been noted that in some cases, while the mail servers are down via the browsers, they may be accessible through a "client"....
It's an experiment to try...
You can download it here
https://www.commentcamarche.net/telecharger/communication/15353-mozilla-thunderbird/
(It works equally well with MAC, LINUX, and Windows)
After that, I can't guarantee 100% that it "fixes" the problem encountered... It has only been noted that in some cases, while the mail servers are down via the browsers, they may be accessible through a "client"....
It's an experiment to try...
Hello,
This outage only affected the webmail. The servers remained accessible through email clients like Thunderbird. The advantages of these clients are numerous (creation of local backup folders, no need to log in every time, etc.). It's really a priority to install them.
The contact email account should never be with the same host. It’s obvious. Otherwise, how could you retrieve your credentials in case of loss?
This outage only affected the webmail. The servers remained accessible through email clients like Thunderbird. The advantages of these clients are numerous (creation of local backup folders, no need to log in every time, etc.). It's really a priority to install them.
The contact email account should never be with the same host. It’s obvious. Otherwise, how could you retrieve your credentials in case of loss?