View original (French)

Scam avenue of the bag

TikaM971 Posted messages 1 Status Member -  
 Claudi.03 -
Hello,

SITE TO AVOID! SCAM!

I placed an order on the Avenue du sac website for 2 suitcases that cost me €143.
I found this site interesting with attractive prices (thanks to the coronavirus lowering prices to clear stock).
The amount was charged the next day. But I haven't received anything from them, meaning: order receipt, order in preparation, etc. This intrigued me.
Two days later, I called them, but no one answered. I sent an email and then a second one a few days later, same scenario.
I called again, still no response.

Conclusion: Pay with PayPal because I was able to open a dispute against them and PayPal refunded me.

6 answers

  2. Dd0404
     

    Hello

    I am exactly in the same situation!

    I ordered 2 Ganni bags, the prices were very attractive, and I called them and followed up by email. No one is responding.

    IT'S A SCAM. And I have initiated today a process for fraud through a showcase site whose stock is non-existent.

    1
  3. mm
     

    This seller is clearly playing dead, no confirmation email for the order / order cancellation / receipt of my message. However, they charge you immediately. Fortunately, I was able to open a dispute with PAYPAL to get a refund.

    0
  4. Claudi.03
     

    I ordered a suitcase on this site last Sunday. After placing my order, I looked at the reviews (usually it's better to do that beforehand)! and I was very scared that I wouldn't receive my item considering the comments... especially since it was a gift for the following Sunday. As soon as I placed my order, I received a confirmation email, and on Monday I received another email informing me that my order had been processed. On Tuesday morning (being somewhat anxious), I sent them an email to ask about the delivery time, and an hour later I received a response informing me that it was being taken care of that day by Chronopost. On Wednesday, I had the suitcase, very well packaged, of very good quality... You couldn't ask for better!

    0
  6. Asm_7356 Posted messages 2 Status Member
     

    Hello, I bought suitcases twice on the Avenuedusac website and received my packages in 3 days. The suitcases are well packaged and match the descriptions. We'll see about the durability over time. Responsive contact and follow-up; I recommend this site.

    -1
    1. ju
       

      Hello,

      did you receive an order confirmation?? I ordered, the amount has been debited but there is no order confirmation and no response to my emails.

      0
  7. Avenuedusac
     

    Hello, why are you being malicious? The items you purchased were delivered to you (Colissimo proof), but you kept them and requested a PayPal refund. Our site has been around since 2009, and our longevity and loyal customers demonstrate our seriousness.

    -1
    1. Dd0404 Posted messages 1 Registration date   Status Member Last intervention   1
       

      What a shame that the internet still has fraudulent sites like yours!
      You demonstrate a lack of transparency and pathetic dishonesty. It truly takes audacity to provide such a response to a consumer when you are fully aware that no orders have been shipped.

      Could you also tell me where I can find the shipping proof via Colissimo regarding my order? Because I am like this consumer with no responses to my emails or calls and no order delivered for the 2 Ganni bags I paid for.

      I am led to consider your site as fraudulent and I have therefore decided to take steps regarding this matter.

      1