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GARMIN GPS Navigator V shuts down when connected to the computer.

Vinc_17 Posted messages 6 Status Member -  
Vinc_17 Posted messages 6 Status Member -
Hello,
Here is my problem, my GPS Navigator V turns off when connected to the computer ????
The cable is original
It charges anywhere!
The battery lasts very well!
It works wonderfully
But for the past 6 months, when I connect it to the computer, it lights up, the computer logo appears, but after 5 seconds it turns off and then restarts ???
I don't understand???? Do you have any ideas ????

4 answers

  1.
    cpmr Posted messages 1085 Status Member 425
     
    Hello.
    "It turns on but after 5 seconds it turns off and then on again???"

    What does it do after??
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    1. Vinc_17 Posted messages 6 Status Member
       
      Hello and thank you for taking the time to troubleshoot the problem
      It does the same thing again, it turns on, shows the computer connection and then turns off again???
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  2. cpmr Posted messages 1085 Status Member 425
     
    Hello.
    A connection problem with a USB port, either on the device or on the PC.
    Change the port on the PC to ensure that the issue does not come from the computer but from the GPS.
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    1. Vinc_17 Posted messages 6 Status Member
       
      Hello
      Thank you for your reply. Unfortunately, I tried 3 different USB cables, including the original one, and all 4 USB ports on my computer, and nothing changes ????????????
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  3. cpmr Posted messages 1085 Status Member 425
     
    Hello.
    So this comes from the software in the GPS, a failed update?? A factory reset may solve the problem.
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    1. Vinc_17 Posted messages 6 Status Member
       
      Hello, factory reset already done and no changes.
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  4. cpmr Posted messages 1085 Status Member 425
     
    Hello.
    Right now, I have no solution, check with the manufacturer if there is a repair file.
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    1. Vinc_17 Posted messages 6 Status Member
       
      Hello
      Thank you for your help
      I will try to check the USB output of the device as you advised me
      Do you know how to check it??
      0