One UI home keeps crashing.

sebnica Posted messages 9 Status Membre -  
 Evelyne -
Hello,
my Samsung J3 phone is not working anymore due to the message "One UI home keeps stopping..." I no longer have access to anything, my screen is blank and I can't get to the settings. What should I do to avoid losing all my data?
It only gives me the following options:
app info
close the app
send feedback.
I'm losing hope... please, what should I do??? Thank you in advance.

2 réponses

lolomusic667 Posted messages 2527 Status Membre 11
 
Hello,

Have you recently installed an update on your device?
3