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XEROX WorkCentre 6515

Ricou -  
 ceddy -
Hello,
I have a printing issue from my PC running Windows 10.
I can see it in the control panel.
When I send a print job, I get a message: Please attend to your printer.
User intervention required.
There is also a message on the printer screen: waiting for resources 016-910, with a yellow triangle and an exclamation point!
I am connected via WiFi.
How can I resolve my connectivity issue between my printer and my PC?
Thank you.

2 réponses

Réponse 1 / 2
Gwendal
 
Hello,
I finally found a solution on my side.
I hope you found one in the meantime.
My PC was sending the print request to "recycled paper" and the printer only had "regular paper" in stock.
When I put the back in, I indicated that it was "recycled" paper and then it printed!
10
Max77
 
Thank you! I had the same problem!
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laatabi
 
Hello, how please??
0
lenilec
 
Hello, thanks to you I solved my problem.
To respond to Laatabi, I double-clicked on the little printer icon and there I was able to choose the paper that the photocopier was asking for.
0
ceddy
 

Thank you. I was also able to solve the same problem by changing the paper type in "print preferences" on my PC. I changed the quality from "heavy paper" to "plain paper" and it worked.

Thank you

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