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XEROX WorkCentre 6515

Ricou -  
 ceddy -
Hello,
I have a printing issue from my PC running Windows 10.
I can see it in the control panel.
When I send a print job, I get a message: Please attend to your printer.
User intervention required.
There is also a message on the printer screen: waiting for resources 016-910, with a yellow triangle and an exclamation point!
I am connected via WiFi.
How can I resolve my connectivity issue between my printer and my PC?
Thank you.

2 answers

  1. Gwendal
     
    Hello,
    I finally found a solution on my side.
    I hope you found one in the meantime.
    My PC was sending the print request to "recycled paper" and the printer only had "regular paper" in stock.
    When I put the back in, I indicated that it was "recycled" paper and then it printed!
    10
    1. Max77
       
      Thank you! I had the same problem!
      0
    2. laatabi
       
      Hello, how please??
      0
    3. lenilec
       
      Hello, thanks to you I solved my problem.
      To respond to Laatabi, I double-clicked on the little printer icon and there I was able to choose the paper that the photocopier was asking for.
      0
    4. ceddy
       

      Thank you. I was also able to solve the same problem by changing the paper type in "print preferences" on my PC. I changed the quality from "heavy paper" to "plain paper" and it worked.

      Thank you

      0