Battery Charge Stuck at 60%.

Solved
52000jdon Posted messages 1 Status Member -  
 Commentcamarche -
Hello,
MSI Gamer GE75 Raider 9SE, brand new, in service since April 11, 2020.
1) Why has the battery charge been capped at 60% for a few days?
Is there a setting that can resolve this issue?
When I unpacked the laptop and used it for the first time, the battery was at 100%.
Some say it’s a manufacturer restriction to protect Li-ion batteries?
Note that this is a non-removable battery!

Thank you for your attention.

3 answers

  1. MaxGix Posted messages 5389 Registration date   Status Contributor Last intervention   2 371
     
    Hi,

    it seems to be coming from an MSI software (battery calibration) in order to preserve the battery.
    Normally, you can access it through Dragon Center, which should be pre-installed on your PC, and you should be able to modify the battery charge.

    Explanatory video in English:
    https://www.youtube.com/watch?v=bnwWccJR3sw

    In your case, it’s not about calibrating the battery, just changing the charge setting, but at least you can see the software interface and where to look.

    ++

    If the issue is resolved or a solution found, please indicate it;
    it's always useful for the community. ;-)
    3
    1. Nonovivie
       
      I can't find the place where to change the load setting.
      0
    2. Commentcamarche
       
      MaxGix hi, quick question, I have the opposite problem and I would like to know if you have a solution for me, my setting is stuck at 60% but the battery still charges completely to 100%.

      I can't seem to find any posts discussing this

      Thanks
      0