Bug on my Mac when going full screen
Solved
thimboz
-
umbre33 -
umbre33 -
Hello everyone,
I encountered several issues a while ago on my Mac when I activate fullscreen mode while watching videos on YouTube or Netflix:
- The first issue is not always recurring but is quite annoying; when I'm watching a movie or a video, the screen tends to slightly turn blue for 2 to 6 seconds, and when this problem occurs, it lasts for a good ten minutes, but only in fullscreen mode.
- My second issue is that (still in fullscreen mode) it is sometimes impossible to use the mouse to control the screen, such as pausing the video or even seeing the time gauge of the video. I can't control anything with the mouse and have to use the keyboard to pause or skip forward or backward by 10 seconds during the video. To return to normal screen mode, I must disable fullscreen from the Mac by clicking the green button; I can't exit it directly from YouTube or Netflix. This problem occurs one time out of two.
- The third problem only appears on Netflix; it is a problem that is practically continuous, where the screen flickers very briefly every 10 seconds literally, and it is impossible for me to watch my series or movies calmly in fullscreen. It's really annoying.
So, I wanted to know if anyone has any suggestions, given that these problems only occur in fullscreen mode.
Let me know what you think, thanks ;)
Configuration: Macintosh / Safari 13.1
I encountered several issues a while ago on my Mac when I activate fullscreen mode while watching videos on YouTube or Netflix:
- The first issue is not always recurring but is quite annoying; when I'm watching a movie or a video, the screen tends to slightly turn blue for 2 to 6 seconds, and when this problem occurs, it lasts for a good ten minutes, but only in fullscreen mode.
- My second issue is that (still in fullscreen mode) it is sometimes impossible to use the mouse to control the screen, such as pausing the video or even seeing the time gauge of the video. I can't control anything with the mouse and have to use the keyboard to pause or skip forward or backward by 10 seconds during the video. To return to normal screen mode, I must disable fullscreen from the Mac by clicking the green button; I can't exit it directly from YouTube or Netflix. This problem occurs one time out of two.
- The third problem only appears on Netflix; it is a problem that is practically continuous, where the screen flickers very briefly every 10 seconds literally, and it is impossible for me to watch my series or movies calmly in fullscreen. It's really annoying.
So, I wanted to know if anyone has any suggestions, given that these problems only occur in fullscreen mode.
Let me know what you think, thanks ;)
Configuration: Macintosh / Safari 13.1
1 answer
Hello,
The first piece of information to provide, as it is the most important, is which exact model of Mac you are talking about and what OS it is running, how much memory?
Because we can assume that the graphics card is to blame.
--
When it's urgent, it's already too late (Talleyrand)
When all else fails, read the manual ;)
The first piece of information to provide, as it is the most important, is which exact model of Mac you are talking about and what OS it is running, how much memory?
Because we can assume that the graphics card is to blame.
--
When it's urgent, it's already too late (Talleyrand)
When all else fails, read the manual ;)
Thank you for your response, I indeed forgot these details: so it's a MacBook Air, it's running on OS version 10.13.6 and it has 8 GB of memory. Do you think this is a problem coming from the graphics card? What should I do if that's the case?
(Apple menu/System Preferences/Displays/Resolution)