Audio device unavailable.

Hello,
This driver is offered on the manufacturer's site for this model, have you tried this one, Audio_Realtek_Win10_64_VER6018470.zip?
Best regards.

Friendly regards kaneagle.

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O Breizh ma bro, me 'gar ma bro !

Hello,

Perform a system restore and choose a date before the issue.

Windows + R
Type --> rstrui.exe and OK.

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Human beings are at their best when things are at their worst.

Even that, I tried to launch it and it crashes at the end as well.
The PC works fine but it’s impossible to install the sound card drivers. It gets stuck at the end.
Thanks for your reply anyway.

Windows key + R
Type --> devmgmt.msc and OK.

Give the hardware IDs of the 2 Audio device on High Definition Audio Bus
Look at this --> Find a device's hardware ID
Post the IDs in your next message.

What's the model number of Asus?

Windows 7, 8 or 10?
32 or 64 bits?

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Humans are at their best when things are at their worst.

For one: HDAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101&REV_1000\4&2200ce04&0&0201
for the other: HDAUDIO\FUNC_01&VEN_10EC&DEV_0256&SUBSYS_10431A30&REV_1000\4&2200CE04&0&0001

Is this what you are asking?

Windows 10, 64 bits and X705UV

Hi,
I have looked at the procedures recommended by the site. I download the drivers, but it still cannot find the files when I try to update the drivers.
Thank you if you have a solution.

Yes, I tried. But the installation gets stuck at 99%.

With error message 0X0000002

Download and install --> 7Zip 64 bits

Download this driver --> Intel HDMI

Right-click on the driver --> VGA_Intel_........zip
Select --> 7Zip
Choose --> extract to "VGA_Intel_.......\"

Go to Device Manager
Right-click on the device (HDAUDIO\FUNC_01&VEN_8086.....)
Update driver
Browse my computer ......
Browse
Go to the unzipped driver folder --> VGA_Intel_.......
Folder --> DisplayAudio
Select the folder --> 10.23
OK, next
Restart.

-----------------------------------------------------------------------------------------------
For the 2nd device --> HDAUDIO\FUNC_01&VEN_10EC......

Right-click on the driver --> Audio_Realtek_Win10_64_VER6018470.zip
Select --> 7Zip
Choose --> extract to "Audio_Realtek_Win10_64_VER6018470\"

Go to Device Manager
Right-click on the device (HDAUDIO\FUNC_01&VEN_10EC.......)
Update driver
Browse my computer ......
Browse
Go to the unzipped driver folder --> Audio_Realtek_Win10_64_VER6018470
Select the folder --> WIN64
OK, next
Restart.

My greetings glg29

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Human beings are at their best when things are at their worst.

Thank you both for your help, but as soon as I start the installation, a window opens indicating:

Windows found drivers for your device but encountered an error trying to install them: Intel (R) audio for screens.

The specified file is missing.

Try this:

Go to Device Manager
Right-click on the device
Update Driver
Browse my computer for a driver
Browse my computer ......
Choose from a list of drivers...
Provide disk
Browse
Go to the folder of the unzipped driver --> VGA_Intel_.......
Folder --> DisplayAudio
Folder --> 10.23
Select the file --> IntcDAud.inf and OK.
Restart.

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Humans are at their best when things are at their worst.

It gives me the same message as before:
Windows found drivers for your device but encountered an error trying to install them: Intel (R) sound for screens.

The specified file is not found.

Is Windows up to date?
Windows key + R
Type --> winver and OK

What version is it?

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Human beings are at their best when things are at their worst.

Thank you again for your help.
This is a version 1909.

Right-click on the 2 devices
Uninstall
Check --> remove the device
Uninstall
Disconnect the ethernet and wifi
Restart the pc.

Try again to install the drivers manually.

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Human beings are at their best when things are at their worst.

So for the Intel driver, the installation goes well but in Device Manager, I still have the exclamation mark on the audio device.
For Realtek, the installation stops like the other times with the same error message.
And you mentioned Windows Update, I have the pending update for the fix KB4541335.
Do you think that could be related?

Make a repair of Windows 10
Look at this --> Repair Windows 10 without data loss

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Human beings are at their best when things are at their worst

Sure, I'll give that a try.

Great, I have sound again. The devices are properly installed with the correct drivers.

Thank you very much for your help, you're doing great!
Happy Easter ;)

You're welcome.
Have a good day.

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Human beings are at their best when things are at their worst.