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Access my NVR remotely

Switz Posted messages 56 Status Member -  
brupala Posted messages 111117 Registration date   Status Member Last intervention   -
Hello,

I have a Hikvision camera with an NVR.

I can see my images only when I am connected to the same network as the Bbox where my camera is connected. I would also like to view it remotely on my phone using iVMS4500.

In this manual: https://ca.hikvision.com/sites/default/files/tb/dvrnvr_web_component_qsg_0.pdf

they say I must type the IP of my NVR to access the console. The IP is 192.168.1.108.

But when I type this IP it says the site is inaccessible. The computer I am trying to connect from is not on the network of the box (I share my mobile data via Wi-Fi to my computer).
Also, when I am on the Wi-Fi network of the NVR's box, it says the same thing, network inaccessible.

I think it’s something simple, but I can't figure out what it could be. Any idea?
Thanks a lot
Eric

Configuration: Windows / Chrome 80.0.3987.149

4 answers

  1.
    jumulka Posted messages 12090 Registration date   Status Member Last intervention   4 619
     
    Hello,
    192.168.1.108 is the local IP address of the NVR, you need the external IP to access it via the internet, along with a port, but the NVR needs to be capable of WAN access

    In the manual you provided, it mentions typing the local IP of the NVR in the URL bar to access the web interface (the interface in the browser), but that remains local, not via the internet.
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  2. brupala Posted messages 111117 Registration date   Status Member Last intervention   14 437
     
    Hello,
    it looks like it uses port 81 by default.
    you need to forward (port forwarding) in your router, TCP port 81 to the local IP address 192.168.1.108 that it has.

    --
    and ... There you go!
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  3. Switz Posted messages 56 Status Member
     
    Thank you.
    I have several remarks:

    1/ @jumulka: When my computer is on the same local network as my NVR, by typing my private IP address 192.168..., I had the same result, network inaccessible. Is that normal?

    2/@jumulka and @brupala: If I type my public IP address from another network, which is of the style 87.89.xxx.xx, will I end up on my router (or not?)? How to go "beyond" the router and get directly to the NVR?

    3/@brupala: How do you know that it is apparently port 81?

    Thanks
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    1. brupala Posted messages 111117 Registration date   Status Member Last intervention   14 437
       
      Arf,
      you just have to read the beginning of the PDF you showed :-)
      to go beyond the router, that’s exactly the port forwarding in the NAT.
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  4. Switz Posted messages 56 Status Member
     
    For my question 2, I believe I have the answer (I am learning the basics of networking while configuring :)

    You need to type 87.89.xxx.xx:81, is that correct?

    Thank you
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    1. brupala Posted messages 111117 Registration date   Status Member Last intervention   14 437
       
      Absolutely, if you have configured the box correctly, it should work.
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