Philips TV screen stuck on logo
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illyilly1 Posted messages 3 Status Membre -
illyilly1 Posted messages 3 Status Membre -
Hello,
A few days ago, after several restarts, my Philips television model 42PFL3007H/12 got stuck on a black screen with the Philips logo.
It no longer responds to commands (turning on/off, etc.).
What could be causing this problem? Is there a solution to resolve this issue?
Thank you
Configuration: Android / Chrome 80.0.3987.119
A few days ago, after several restarts, my Philips television model 42PFL3007H/12 got stuck on a black screen with the Philips logo.
It no longer responds to commands (turning on/off, etc.).
What could be causing this problem? Is there a solution to resolve this issue?
Thank you
Configuration: Android / Chrome 80.0.3987.119
2 réponses
Hello,
Try unplugging everything, HDMI cables, antenna, and the power plug, wait five minutes and plug them back in.
If there's no result and if you have access to the menu, do a "reset" or "factory reset" or "initial setup" (see menu) but you will have to redo the entire installation and settings.
--
I call a cat a cat *
*in French in the text
Try unplugging everything, HDMI cables, antenna, and the power plug, wait five minutes and plug them back in.
If there's no result and if you have access to the menu, do a "reset" or "factory reset" or "initial setup" (see menu) but you will have to redo the entire installation and settings.
--
I call a cat a cat *
*in French in the text
illyilly1
Posted messages
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Status
Membre
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Yes, I unplugged everything but with no result; the screen remains stuck and I have no access to any commands, so no reset is possible.