The keyboard is not working anymore.

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Hello_world_1757 Posted messages 10 Status Member -  
billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   -
Hi everyone,
I reset Windows 10 (Asus X541UAK) but the keyboard is not working anymore. It seems to be a driver issue, but when I check the device manager, there is a driver for the keyboard (PS/2 Extended Keyboard (101/102 keys)). I'm afraid to restart my PC because I will need a keyboard to enter the user password.
Please help me, I have a final project and I need my PC functional as soon as possible.
Thank you.

4 answers

  1. Anonymous user
     
    Hello,
    In visual keyboard assistance, in settings, accessibility options...
    1
    1. Hello_world_1757 Posted messages 10 Status Member
       
      Yes, that's what I'm currently using.
      0
  2. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 149
     
    Hello

    I reset Windows 10 (ASUS X541UAK PC)

    How did you proceed?

    In Device Manager, click on "View" in the menu bar at the top

    "Show hidden devices" and post 1 screenshot click here

    @+

    --
    The radiation level is higher at the employment office than in Chernobyl.
    1
    1. Hello_world_1757 Posted messages 10 Status Member
       


      there you go, actually I accessed the settings then updates and security then recovery then reset this pc
      0
  3. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 149
     
    re

    look at what you have in the devices I framed, and post a screenshot



    @+

    --
    the radiation level is higher at the employment center than at Chernobyl
    1
    1. Hello_world_1757 Posted messages 10 Status Member
       
      The problem is solved, I uninstalled the "keyboard" device from the device manager and restarted the PC, and the keyboard works perfectly now, I think Windows reinstalled the missing driver.
      Thank you very much =)
      0
  4. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 149
     
    re

    no worries for the help :)

    and glad for you that your issue is resolved

    @+

    --
    the radiation rate is higher at the job center than at Chernobyl
    0