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PC stuck on black screen code 1720 - Imminent failure detected by SMART hard drive.

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jfmimi Posted messages 13633 Registration date   Status Contributor Last intervention   -
Hello,
Is there a possibility to start to retrieve a document?

Configuration: Windows / Chrome 79.0.3945.130

1 answer

  1.
    jfmimi Posted messages 13633 Registration date   Status Contributor Last intervention   1 929
     
    Hello
    dismantle the hard drive and connect it to another PC

    test the drive with "crystal disk info"
    This software is very well designed, it indeed has a color system to inform you about the status of your HDD/SSD:

    - Blue, very good condition

    - Green, very good condition

    - Yellow, one or more faults are reported, this may cause instability in Windows, crashes, etc.
    Back up your data as soon as possible, then replace the HDD/SSD

    - Red, the HDD/SDD has reached its critical threshold, it is about to fail (physically or mechanically)
    Turn off your PC and have a data recovery performed by a technician.

    - Gray, the HDD/SSD is detected but it is not recognized by your computer.
    If it shows up on an HDD/SDD that has been functioning for several years, this generally indicates a fatal failure.
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