Persistent settings banner

hawaw41Z Posted messages 1 Status Member -  
jfmimi Posted messages 13734 Registration date   Status Contributor Last intervention   -
Hello,
I am using an HP ProBook x360 11 G1 EE laptop.
Since last night, a banner with options remains displayed and won't go away (I can't close it).
Can you please help me?

2 answers

Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 711
 
Hi,

It’s probably an HP Audio program.
Look at the icons in the bottom right next to the clock.
Click on the upward arrow to view all of them.
Check if you have an HP Audio program or something similar.
Hover the mouse over the icon to see the name.
Right-click and exit to close it.

You can disable it from startup afterwards.
See:

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Please press any key to continue the disinfection...
3
jfmimi Posted messages 13734 Registration date   Status Contributor Last intervention   1 928
 
Hello
it must be an HP program that starts up with Windows
locate it and remove it
2