Invisible Word Document

Alexislepsy -  
 Alexislepsy -
Hello,

We have just installed Office 365 on the iMacs of our association. A minor issue has arisen: when we edit Word documents (docx format) on our shared server, they become invisible. I found a way to temporarily make them reappear. However, I would like to understand how to solve the problem permanently.

A few additional details:
- The documents are VISIBLE when we save them to "desktop" or "documents" but not on the server.

- The documents are INVISIBLE when we edit a document. When creating a document, everything is normal.

If you have any explanations, I would be grateful.

Thank you.

2 answers

  1. Raymond PENTIER Posted messages 58211 Registration date   Status Contributor Last intervention   17 480
     
    Hello.

    Clarification: Are the documents invisible (white font / white background) or unavailable (not opening)?
    Another piece of information: when you check the document statistics, how many words are there?

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