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Canon Series Printer Configuration Issue

Alouce -  
 Alouce -
Hello,
Until now, I had no trouble printing, but since my Windows update, I'm getting the error message "Word cannot print because of a printer configuration problem" (the same for PDF and other applications), even though the printer works on other computers, is properly connected with a cable, and is detected by my computer (status online). I’ve tried everything: unplugging/replugging, reinstalling the device...
Thank you for your help.

2 answers

  1.
    ChariduP Posted messages 5706 Registration date   Status Contributor Last intervention   2 736
     
    Hello Alouce,

    Uninstall your printer driver.

    What is your printer model?
    What version of Windows are you using?
    Are you on 32-bit or 64-bit?

    HELP : 32 or 64 bits - How to find out?

    Best regards,
    --
    ChariduP - Have a nice day :)
    CCM Contributor
    0
    1. Alouce
       
      Hello ChariduP,
      My printer is a Canon Pixma MP 270.
      I am on Windows 10 (version 1903).
      64 bits.
      I have already tried uninstalling the driver and reinstalling it, but the same issue persists.
      Thank you for your help :)
      0
      1. ChariduP Posted messages 5706 Registration date   Status Contributor Last intervention   2 736 > Alouce
         
        Download this: mp68-win-mp270-1_05-ea24

        At the end of the installation, restart your computer.
        0