Laptop - Drop and shock
SPADEUR
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AluMinioume Posted messages 3107 Registration date Status Member Last intervention -
AluMinioume Posted messages 3107 Registration date Status Member Last intervention -
Hello!
A few weeks ago, I sent my computer for repairs. The LCD panel was replaced. Once the repairs were done, the store called me back, and I quickly realized that during the repair, my computer was dropped by an employee (broken parts/scratches on the plastic of the computer).
The fall was severe enough to cause damage to the plastics of the computer's hinge and, in the process, break several clips of the interior and exterior plastics of the computer screen. The right side was the most damaged. For now, the company is only offering me a 90-day warranty on the changed parts (which are just plastic pieces...)
My computer is an MSI GL62M 7RDX-218CA 15.6", Core i7-7700HQ, 3.8GHz, 256GB SSD, 8GB, NVIDIA GeForce GTX1050.
I have the following questions:
- Can a shock have long-term effects on a computer? (Do you have any information sources on this subject?)
For example, issues that might not appear now but could cause the computer to stop functioning after some time.
- Is there a way to check the state of my computer by myself?
- In the short term, when receiving my computer (before accepting it), are there specific elements I should check closely?
I’m not very knowledgeable about computers.
Thank you in advance for your help.
A few weeks ago, I sent my computer for repairs. The LCD panel was replaced. Once the repairs were done, the store called me back, and I quickly realized that during the repair, my computer was dropped by an employee (broken parts/scratches on the plastic of the computer).
The fall was severe enough to cause damage to the plastics of the computer's hinge and, in the process, break several clips of the interior and exterior plastics of the computer screen. The right side was the most damaged. For now, the company is only offering me a 90-day warranty on the changed parts (which are just plastic pieces...)
My computer is an MSI GL62M 7RDX-218CA 15.6", Core i7-7700HQ, 3.8GHz, 256GB SSD, 8GB, NVIDIA GeForce GTX1050.
I have the following questions:
- Can a shock have long-term effects on a computer? (Do you have any information sources on this subject?)
For example, issues that might not appear now but could cause the computer to stop functioning after some time.
- Is there a way to check the state of my computer by myself?
- In the short term, when receiving my computer (before accepting it), are there specific elements I should check closely?
I’m not very knowledgeable about computers.
Thank you in advance for your help.
2 answers
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Hello,
If you have a traditional hard drive (I'm not talking about SSDs but about a traditional hard drive), a fall can damage it, especially if it happens while the PC is on. Test your hard drive with CrystalDiskInfo and use the color codes that follow to interpret the results. Click on the image to enlarge it:
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bazfile
Moderator/Contributor security.
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Hello,
The electronic part of the computer is not very fragile. As long as it appears to be in good condition and functions well, there’s no need to worry about its lifespan.
The danger lies more with the mechanical elements that are in motion.
For example, if this PC has a hard drive (not an SSD), it does not like shocks at all. You can check its SMART status, for example with the software CrystalDiskInfo.
On the other hand, if the PC only has an SSD, it is not more fragile than the rest of the electronics, that is to say, not fragile.
It can also be a good indication to see if the screen has any damages (dead pixels? dead line?).
It can also happen that after a shock, some ribbons inside become unglued (as they are sometimes glued), no longer making good contact and thus potentially causing issues. However, this is rather rare and can even happen without a major shock.
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