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Google Home: keeps disconnecting constantly

telekinesika -  
contrariness Posted messages 17903 Registration date   Status Member Last intervention   -
Hello,
I've had a Google Home for quite some time now.
It's set up in my living room, and I've never had any issues with it.
But for the past few months (it's never too late to tackle a problem ????), it asks to be reconnected via the Google Home app every time.
I go through everything again each time, but the next day, poof! It asks me to set it up again.... Even though it's still on my app...
I don't understand...
I even reset it to factory settings, but it still hasn't been resolved...
Any ideas?
Thanks everyone, and have a great day!

Configuration: Android / Chrome 78.0.3904.96

2 answers

  1.
    contrariness Posted messages 17903 Registration date   Status Member Last intervention   6 243
     
    Check that the IP address assigned by the DHCP server has not changed during the night.
    Normally it shouldn't change... but a simple micro-cut and it can happen!
    11
    1. Jahen
       
      Hello. I've had this problem since I changed my provider. It might be coming from the box.
      0
    2. Victor
       
      How do we check that? Because I’ve done everything I could, reset, ... but nothing works! Thank you.
      0
      1. contrariness Posted messages 17903 Registration date   Status Member Last intervention   6 243 > Victor
         
        The public IP address can be found in the administrator settings of the box.
        A fixed-time interruption may suggest a change of IP address by the provider... but this is not necessarily the case... You also have the remote server that can go down and, of course, you lose the connection.
        0