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Google Home: keeps disconnecting constantly

telekinesika -  
contrariness Posted messages 338 Registration date   Status Membre Last intervention   -
Hello,
I've had a Google Home for quite some time now.
It's set up in my living room, and I've never had any issues with it.
But for the past few months (it's never too late to tackle a problem ????), it asks to be reconnected via the Google Home app every time.
I go through everything again each time, but the next day, poof! It asks me to set it up again.... Even though it's still on my app...
I don't understand...
I even reset it to factory settings, but it still hasn't been resolved...
Any ideas?
Thanks everyone, and have a great day!

Configuration: Android / Chrome 78.0.3904.96

2 réponses

Réponse 1 / 2
contrariness Posted messages 338 Registration date   Status Membre Last intervention   6 240
 
Check that the IP address assigned by the DHCP server has not changed during the night.
Normally it shouldn't change... but a simple micro-cut and it can happen!
11
Jahen
 
Hello. I've had this problem since I changed my provider. It might be coming from the box.
0
Victor
 
How do we check that? Because I’ve done everything I could, reset, ... but nothing works! Thank you.
0
contrariness Posted messages 338 Registration date   Status Membre Last intervention   6 240 > Victor
 
The public IP address can be found in the administrator settings of the box.
A fixed-time interruption may suggest a change of IP address by the provider... but this is not necessarily the case... You also have the remote server that can go down and, of course, you lose the connection.
0