Epson XP-245 Printer

Solved
Billy -  
 Billy -
Hello,

After changing an ink cartridge, the power button is blinking.
I can no longer print; a message appears at the bottom right of the screen stating an printing error. I unplugged and plugged the power back in, turned the printer off and then back on. I also checked the queue, and my document is not in the queue. Thank you for your assistance.

Configuration: Windows / Edge 17.17134

1 réponse

ChariduP Posted messages 5706 Registration date   Status Contributeur Last intervention   2 736
 
Good evening,

Did you purchase the cartridges from the official website? Did you remove the protective cover from the cartridge?
Is there an error code displayed?

When this message appears, it means the printer is busy. Wait for the Power/Stop light to stop flashing before turning off the printer.

Check if the ink cartridges are properly installed.
Look to see if there is a panel at the back of the printer that might be slightly open.
Check if there is any paper stuck inside.

What version of Windows are you using?
Are you on 32-bit or 64-bit?

Best regards,
ChariduP - Have a nice day :)
CCM Contributor
2
Billy
 
Hello,

I ended up buying another printer.
Thank you for taking the time to respond to me.

Best regards
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