Package in transit for 1 week

Solved/Closed
Laura -  
 Laura -
Hello, I ordered some clothes on Yesstyle and I chose the express shipping method. I received my tracking info, but since October 17th the tracking hasn’t changed:
Delivery info received
October 17

06:36 AM

delivery information received

BIRMINGHAM - United Kingdom
So I wanted to know if it was normal for it to be slow? Knowing that the express delivery timeframe is 5-14 days.
Thank you in advance for your responses.

2 answers

  1. ChariduP Posted messages 5706 Registration date   Status Contributor Last intervention   2 736
     
    Hello Laura,

    What is the tracking number for this package?

    HELP : https://www.yesstyle.com/fr/frais-de-transport-livraison/help/section.html/hsi.732

    Best regards,
    ChariduP - Have a nice day :)
    CCM Contributor
    3
    1. Laura
       
      My tracking number is ***
      0
      1. ChariduP Posted messages 5706 Registration date   Status Contributor Last intervention   2 736 > Laura
         
        I just inquired about your package. It is on its way to France.
        I will receive emails with updates on the processing of your package.

        Your carrier is DHL Express. You can contact them at this number: +33 180146332 (Mon-Fri 8am - 6pm)

        I will keep you informed.
        1
    2. Laura
       
      Thank you so much!
      0