Continental Edison CE3DLED32HD3 TV

yas06 -  
 JuMo -
Hello,
I have a slight issue with my television and I think I might be the cause. Of course, having lost the manual, I will need assistance. When I turn it on, my TV is in standby mode, and when I press a channel, it indicates "does not work in standby mode." I press OK, then I try again by pressing the power button, and I get the same message; I can't turn on the TV or access the menu. I think that when my TV got misconfigured while setting up the channels, I accidentally enabled a search in standby mode in the menu, because since then, I can't get a channel or access the menu; nothing is displayed, the screen is black, and the LED remains solid red except when I press a channel, which makes it blink and then shows the message. Can you help me because I can't find the manual? How can I reset it to factory settings? Thank you for your help.

4 answers

Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 199
 
Good evening,

Try unplugging everything, HDMI cables, antenna, and power plug, wait five minutes, and then plug them back in.
But if you look closely, you should be able to find the manual online.

--
I call a spade a spade *
*in French in the text
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yas06
 
Hello,

I've already done all of this, still the same message, I even removed the back cover hoping to find a reset button but there was nothing, and I can't find the manual online, every time it just directs me to other models that have nothing to do with mine and their remote doesn't look anything like mine, I don't know what to do anymore... I'm going to leave it unplugged for 2 days since I'm working nights anyway, hoping that on Friday morning when I come back from work it will work again otherwise no TV this weekend!!!! It's a bit of a hassle!!!!!
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Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 199
 
Sorry, but have you tried contacting the brand's customer service?

--
I call a spade a spade *
*in French in the text
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Yas06
 
I couldn't find the number on the Continental Edison website, I sent them an email and I'm waiting for their response, but as soon as I have time off, I will try to call where I bought the TV. It's not normal that we can't do a reset and be stuck like this; new technology really is a mess in all areas. Thanks anyway for trying to help me, have a good day.
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Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 199
 
But you’re welcome, and feel free to come back with news or if you have any other questions, and have a nice day as well.

--
I call a spade a spade *
    *in French in the text
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Yas06
 
Thank you, that's nice. As soon as I resolve the issue, I'll update you; it might always be helpful to others. Have a good day.
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JuMo
 
Hello,
I am currently having the same issue as you... Have you managed to solve the problem?
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