Mail merge: issue when printing
Solved
emilie.d
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emilie.d -
emilie.d -
Hello,
I created a mail merge document in the form of labels, and I'm encountering a printing issue.
When I print with PDF creator, everything goes well.
When I print directly from Word to the printer, the records from one sheet to the next offset by one record. To try to be clear, on page 1 I have records A, B, C, D... and on page 2 I have records B, C, D... This results in duplicates and only 1 new record on the last label of page 2.
Do you know what could be causing this?
Thank you in advance,
Configuration: Windows / Firefox 68.0
I created a mail merge document in the form of labels, and I'm encountering a printing issue.
When I print with PDF creator, everything goes well.
When I print directly from Word to the printer, the records from one sheet to the next offset by one record. To try to be clear, on page 1 I have records A, B, C, D... and on page 2 I have records B, C, D... This results in duplicates and only 1 new record on the last label of page 2.
Do you know what could be causing this?
Thank you in advance,
Configuration: Windows / Firefox 68.0
3 réponses
Hello,
Without seeing your main merge document, it’s hard to answer you.
Did you complete the merge all the way? Or did you just settle for a display?
Instead of printing directly (which is always risky), did you try creating a new document?
m@rina
--
If you don't provide your version, we can't guess it...
Without seeing your main merge document, it’s hard to answer you.
Did you complete the merge all the way? Or did you just settle for a display?
Instead of printing directly (which is always risky), did you try creating a new document?
m@rina
--
If you don't provide your version, we can't guess it...
I don't see any issues, neither in your Word file nor in your database. I didn't print, but I chose the option Finish & Merge => Edit Individual Documents. And everything is correct.
As I said, it’s always better to use this method, which is less risky than printing directly.
Just a little note: try not to mix multiple versions of Office, it doesn't like that. So avoid a docx and an xls together. Save your Excel file in the current format.
m@rina
As I said, it’s always better to use this method, which is less risky than printing directly.
Just a little note: try not to mix multiple versions of Office, it doesn't like that. So avoid a docx and an xls together. Save your Excel file in the current format.
m@rina