Word 2010, display problem when I write

adurnat Posted messages 258 Status Member -  
Chatico10 Posted messages 2 Status Member -
Hello, I am facing a rather strange problem: when I launch Word and start typing, nothing appears. However, if I copy a word or a letter from anywhere and paste it in, it shows up and I can continue writing. Even more surprisingly, if I pound on my keyboard with ohifzahcruaz and press ctrl+A, copy, and then paste somewhere, it shows up! But if I copy from Word and paste into Word, I still see nothing.
The header and footer work fine.
Despite reinstalling, nothing has changed.
What should I do?

8 answers

  1. m@rina Posted messages 27465 Registration date   Status Moderator Last intervention   11 562
     
    Hello

    It's a very strange thing.
    Your text does exist, I saw that you wrote "hello Marina". But nothing appears as if you had set huge margins or something like that.

    It's definitely a formatting issue, but I will keep looking.

    In any case, you will close Word, rename your normal.dotm (to anormal.dotm for example), and restart Word. In principle, it should work normally again.

    m@rina
    --
    - "On the office forum, we ask questions about office software..."
    - "Really???"
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    1. m@rina Posted messages 27465 Registration date   Status Moderator Last intervention   11 562
       
      As a reference, I just tried to open it with 2003 and it is fine...
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    2. brudao Posted messages 553 Status Member 14
       
      Cool! I tested it and it works very well.
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  2. adurnat Posted messages 258 Status Member 4
     
    Yeeeees! It works!! Thank you very much! :D

    Now there's just one last problem: when I close Word, I get the error message about macros as well as the message
    "Changes have been made to the Normal.dotm global template. Do you want to save these changes?"

    If I click save, the macro message reappears, then this error message, and it can repeat in a loop, and clicking don't save closes Word. When I rename Anormal to normal, the main problem reappears, but there are no error messages for either the macros or the modifications.

    Edit: I've made a discovery: after renaming the file to normal.dotm, when I choose anything else in the writing styles except normal (for example, no line spacing), everything works fine, and when I update normal for the selection, it works normally, but when I restart Office, I still have the problem with normal.
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  3. m@rina Posted messages 27465 Registration date   Status Moderator Last intervention   11 562
     
    Hello,

    Very strange!
    And when you do a print preview, do you see anything?

    I think maybe your characters are just hidden.
    Display hidden characters (Ctrl+Shift+8 on the alpha keyboard). Do you see them?
    Select all (Ctrl+A), then under the Home tab, Font group, uncheck the Hidden option.

    If that's the problem and it happens on all new documents, uncheck the option and then click on the Set As Default button.

    m@rina
    --
    - "On the office forum, we ask questions about office work..."
    - "Oh really ???"
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  4. adurnat Posted messages 258 Status Member 4
     
    Thank you for your response, but no progress. However, I have new information: now when I launch Word, I get this wonderful message:
    "The function you are trying to execute contains macros or content that requires macro language support. When this software was installed, you (or your administrator) chose not to install this support."
    Then I get this help message:
    This error is generally related to macro security settings. If you are sure that the macro comes from a trusted source, you can modify the macro security settings to enable it. If the file opens in Protected View, click on Enable Editing, then on Enable Content. Editing functions are restored and active content (including macros) executes. This file is then trusted. No security prompts appear unless the file is opened on a different computer. Modify macro settings You can change the macro security settings in the Trust Center. However, if you are working in an organization, your system administrator may have altered the default settings to prevent any user from changing settings. Follow these instructions to change the macro settings for your Office programs. Click on the File tab. The Backstage view opens. Under Help, click on Options. The Options dialog appears. Click on Trust Center, then on Trust Center Settings. In the Trust Center, click on Macro Settings. Explanation of macro settings: Disable all macros without notification - Macros and security alerts related to macros are disabled. If files contain unsigned macros that you trust, you can place these files in a trusted location. Files in trusted locations run without being validated by the file validation process. Disable all macros with notification - Macros are disabled, but security alerts appear if the file contains macros. Enable macros on a case-by-case basis. Disable all macros except digitally signed macros - Macros are disabled, but security alerts appear if a file contains macros. However, if the macro is digitally signed by a trusted publisher, the macro runs if you have approved the publisher. If you have not approved the publisher, you are prompted to enable the signed macro and approve the publisher. Enable all macros (not recommended; risky execution of potentially dangerous code) - All macros run. This setting makes your computer vulnerable to potentially malicious code. Trust access to the project’s object model - Prevents or allows programmatic access to the Microsoft Visual Basic for Applications (VBA) object model from an Automation client. This security option concerns the code written to automate an Office program and manipulate the environment and the VBA object model. This setting is user-specific and application-specific. By default, it denies access, preventing unauthorized programs from generating harmful self-replicating code. For Automation clients to access the VBA object model, the user running the code must grant access. To enable access, check the box. Note Microsoft Publisher and Access do not have a Trust access to the VBA project object model option. This error may occur for the following reasons: The trusted certificate associated with the macro is not valid. We recommend not approving or running the macro unless you are sure it is trustworthy. Follow the instructions below to view valid or invalid digital signatures. Click on the File tab. The Backstage view opens. Click on the Info tab. Under Signed Document, click on View Signatures. The Signatures pane displays a list of valid signatures. For more information, click the down arrow next to each signature in the Signatures pane. This certificate is no longer trusted, was revoked by the issuing authority, or is damaged. We recommend not approving or running the macro unless you are sure it is trustworthy. Visual Basic for Applications (VBA) is not installed on your computer. In this case, no VBA macro can run, regardless of whether it has a valid trusted certificate. VBA may not have been installed by choice, or your version of Microsoft Office may not have installed it by default. If your version of Microsoft Office does not offer a VBA installation, you may need to upgrade to a version that supports VBA. If you cannot change the security settings, they may have been locked by another program. Close all Microsoft Office programs, then restart your program and modify the security settings.


    Other than that, nothing new.
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  5. m@rina Posted messages 27465 Registration date   Status Moderator Last intervention   11 562
     
    Well, there was no need to include the entire message! :D
    This means that VBA is not installed on your machine... That being said, I don't really see the connection to your problem.

    I asked you what you saw in the preview before printing, and you didn't respond.

    Can you enter some (invisible) text and post the document here:
    https://www.cjoint.com/
    don't forget to provide the password

    m@rina
    --
    - "On the office forum, we ask questions about office work..."
    - "Oh really ???"
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  6. adurnat Posted messages 258 Status Member 4
     
    Nothing in the print preview, but I noticed that when I write something at the beginning and save it, the name automatically becomes the first word written, so it does receive the letters.

    Here is the link: http://cjoint.com/11mi/AEtj60ay4L9.htm

    And there is no password.
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  7. adurnat Posted messages 258 Status Member 4
     
    I am stunned. I tried with 2007 and it does exactly the same thing. I haven't tested with 2003 yet.
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    1. m@rina Posted messages 27465 Registration date   Status Moderator Last intervention   11 562
       
      Have you renamed the normal.dotm as I told you?
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    2. adurnat Posted messages 258 Status Member 4
       
      I don't know what it is, and I also don't know where to find it.
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    3. m@rina Posted messages 27465 Registration date   Status Moderator Last intervention   11 562
       
      By default, it is located here (in your profile):
      C:\Users\[your username]\AppData\Roaming\Microsoft\Templates
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  8. Chatico10 Posted messages 2 Status Member
     
    Hello m@rina,
    I came across your exchanges with "adurnat" and since I believe I have similar difficulties, I am reaching out to ask for your help.
    Here is my problem:
    WORD 2016 is giving me trouble.
    For the past few days, I have been unable to open a new file or to "save as" (in this case, I do not have access to my internal folder structure or to a USB drive where I would like to save my files). The following message always appears:
    "The function you're trying to perform contains macros or content that requires macro language support. When this software was installed, you (or your administrator) chose not to install this support."
    Thank you in advance for your response.
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