View original (French)

Unknown HP DV6 2125 ef drivers

Solved
tanteelise Posted messages 28193 Registration date   Status Contributor Last intervention   -  
tanteelise Posted messages 28193 Registration date   Status Contributor Last intervention   -
Hello,

Here are the identification numbers below, thank you everyone.

--
We can find happiness by accepting things we cannot change.
No answers from 17-18h, thank you for your understanding :)

7 answers

  1.
    kaneagle Posted messages 86288 Registration date   Status Moderator Last intervention   14 684
     
    Download and install --> 7Zip 64 bits

    Download this driver --> JMicron

    Right-click on --> 20496674.....cab
    Select --> 7Zip
    Choose --> extract to "20496674.....\"

    Go to Device Manager
    Right-click on a device
    Update driver
    Browse my computer ......
    Browse
    Select the folder of the unzipped driver --> 20496674.....
    OK, Next

    Do the same with the other 2 devices.

    Restart.

    --
    The human being is at his best when things are at their worst
    2
    1. tanteelise Posted messages 28193 Registration date   Status Contributor Last intervention   4 825
       
      Thank you kaneagle, okay, I'll do that as soon as I can.
      0
    2. tanteelise Posted messages 28193 Registration date   Status Contributor Last intervention   4 825
       
      Hello,

      It's good, no more alert. Thank you very much!
      Another issue, the Bluetooth isn't working (its speakers) but in the device manager there is no identifier.

      Best regards
      0
  2. tanteelise Posted messages 28193 Registration date   Status Contributor Last intervention   4 825
     
    Hello CCM company!

    I’m looking for drivers, unknown drivers, for a friend’s PC.

    Sorry, I made a mistake, here are the identification numbers:

    [image link 1]

    [image link 2]

    [image link 3]

    Thank you very much
    We can find happiness by accepting things we cannot change.
    No answers after 5-6 PM, thank you for your understanding :)
    2
  3. kaneagle Posted messages 86288 Registration date   Status Moderator Last intervention   14 684
     
    Hello,

    Operating system?
    32 or 64 bit?

    --
    The human being is at his best when things are at their worst
    2
    1. Jojolaguitare Posted messages 12012 Registration date   Status Member Last intervention   2 782
       
      Hello.

      Just mentioning...

      https://www.01net.com/tests/hp-pavilion-dv6-2125ef-fiche-technique-13075.html

      So 64-bit Windows 7 (original)

      A + ...
      0
      1. tanteelise Posted messages 28193 Registration date   Status Contributor Last intervention   4 825 > Jojolaguitare Posted messages 12012 Registration date   Status Member Last intervention  
         
        thank you jojo, the answer is given, have a nice day :)
        0
  4. tanteelise Posted messages 28193 Registration date   Status Contributor Last intervention   4 825
     
    Hello,

    Sorry, Windows 10 64-bit.

    --
    We can find happiness by accepting things we cannot change.
    No answers after 5-6 PM, thank you for your understanding :)
    2
  6. kaneagle Posted messages 86288 Registration date   Status Moderator Last intervention   14 684
     
    Try this driver --> Bluetooth

    --
    The human being is at his best when things are at their worst
    1
    1. tanteelise Posted messages 28193 Registration date   Status Contributor Last intervention   4 825
       
      it doesn't work:

      0
    2. kaneagle Posted messages 86288 Registration date   Status Moderator Last intervention   14 684
       
      If Bluetooth is not present in the device manager, it should be checked in the BIOS to see if it is enabled ???
      0
    3. tanteelise Posted messages 28193 Registration date   Status Contributor Last intervention   4 825
       
      Earlier he was present...
      it's a PC running Windows 7 that was upgraded to Windows 10.
      Should it therefore be activated in the BIOS?

      thank you
      0
    4. kaneagle Posted messages 86288 Registration date   Status Moderator Last intervention   14 684
       
      Is Windows up to date?
      0
    5. tanteelise Posted messages 28193 Registration date   Status Contributor Last intervention   4 825
       
      Yes
      0
  7. kaneagle Posted messages 86288 Registration date   Status Moderator Last intervention   14 684
     
    Go to Device Manager
    Right-click the PC name
    Search for hardware changes.

    --
    The human being is at their best when things are at their worst
    1
    1. tanteelise Posted messages 28193 Registration date   Status Contributor Last intervention   4 825
       
      I’ve already done it.
      0
    2. kaneagle Posted messages 86288 Registration date   Status Moderator Last intervention   14 684
       
      Sorry, I don’t have any more ideas.
      A repair ???
      0
    3. tanteelise Posted messages 28193 Registration date   Status Contributor Last intervention   4 825
       
      thank you. The upgrade was done yesterday.
      But I’m going to ask my girlfriend if she plugged in her Bluetooth key!
      0
    4. tanteelise Posted messages 28193 Registration date   Status Contributor Last intervention   4 825
       
      The key was plugged in, she told me she left it that way, because she hardly uses it.
      Should I mark the ticket as resolved?
      0
    5. kaneagle Posted messages 86288 Registration date   Status Moderator Last intervention   14 684
       
      she hardly uses it.

      So, set the subject as resolved.

      @ + aunt Elise.
      0
  8. kaneagle Posted messages 86288 Registration date   Status Moderator Last intervention   14 684
     
    Try this one --> F8T065

    --
    The human being is at his best when things are at their worst
    0
    1. tanteelise Posted messages 28193 Registration date   Status Contributor Last intervention   4 825
       
      Thank you, I’ll contact her.
      0
    2. tanteelise Posted messages 28193 Registration date   Status Contributor Last intervention   4 825
       
      I think it will be for tomorrow, no-shows!
      0
    3. tanteelise Posted messages 28193 Registration date   Status Contributor Last intervention   4 825
       
      Hello kaneagle,

      this is installed, but the Bluetooth still doesn’t work.
      Let’s drop it.
      Thank you and regards
      0