EBP Business Management / EBP Accounting
chiche_130569
Posted messages
4
Status
Member
-
chiche_130569 Posted messages 4 Status Member -
chiche_130569 Posted messages 4 Status Member -
Hello,
Some sales and payments entered in EBP Commercial Management do not appear in EBP Accounting, even though these sales and payments are visible in the transfer history. Do you have any idea, please? I'm going to go crazy with these two software programs because I have significant discrepancies between the two... Thank you for your help!!!
Some sales and payments entered in EBP Commercial Management do not appear in EBP Accounting, even though these sales and payments are visible in the transfer history. Do you have any idea, please? I'm going to go crazy with these two software programs because I have significant discrepancies between the two... Thank you for your help!!!
3 answers
In the issues I see:
A misconfigured export filter
A date issue
It would be good to check if the export is complete or if it is partial..
From the commercial management, make an export in TXT format (or CVS if it exists) and open this file in Excel. Then compare it with a PDF file from the same period that should contain exactly the same things as the export...
A misconfigured export filter
A date issue
It would be good to check if the export is complete or if it is partial..
From the commercial management, make an export in TXT format (or CVS if it exists) and open this file in Excel. Then compare it with a PDF file from the same period that should contain exactly the same things as the export...
Hello, I extracted all my invoices to Excel and printed all my invoices for the same period. It's compliant.
However, I must have a problem with the settings because since August 1st, my invoices and payments no longer go into EBP Accounting, as I just saw an error message when I tried to import the transfer into EBP Accounting:
Automatic import
Importing file [C:\ProgramData\EBP\AccountingExchange_00001.xml]
Importing file [C:\ProgramData\EBP\AccountingExchange_00004.xml]
Importing file [C:\ProgramData\EBP\AccountingExchange_00005.xml]
Importing file [C:\ProgramData\EBP\AccountingExchange_00006.xml]
Importing file [C:\ProgramData\EBP\AccountingExchange_00007.xml]
Importing file [C:\ProgramData\EBP\AccountingExchange_00008.xml]
Execution time 00:00:12
Import report:
Number of successful batches: 0 / 6.
The accounting batches that could not be imported are kept in your accounting transfer directory; to delete them, please use the Accounting Transfer File Purge tool (Operations/Accounting Transfer menu).
>> Transfer of batch no. [10]
>> The import failed.
A payment cannot be transferred to the VE journal because it is not of Cash type.
Accounting batch no.10
>> Transfer of batch no. [15]
>> The import failed.
A payment cannot be transferred to the VE journal because it is not of Cash type.
Accounting batch no.15
>> Transfer of batch no. [16]
>> The import failed.
A payment cannot be transferred to the VE journal because it is not of Cash type.
Accounting batch no.16
>> Transfer of batch no. [17]
>> The import failed.
A payment cannot be transferred to the VE journal because it is not of Cash type.
Accounting batch no.17
>> Transfer of batch no. [18]
>> The import failed.
A payment cannot be transferred to the VE journal because it is not of Cash type.
Accounting batch no.18
>> Transfer of batch no. [19]
>> The import failed.
A payment cannot be transferred to the VE journal because it is not of Cash type.
Accounting batch no.19
In your opinion, where should I change a setting for it to work again, please?
Thank you very much.
However, I must have a problem with the settings because since August 1st, my invoices and payments no longer go into EBP Accounting, as I just saw an error message when I tried to import the transfer into EBP Accounting:
Automatic import
Importing file [C:\ProgramData\EBP\AccountingExchange_00001.xml]
Importing file [C:\ProgramData\EBP\AccountingExchange_00004.xml]
Importing file [C:\ProgramData\EBP\AccountingExchange_00005.xml]
Importing file [C:\ProgramData\EBP\AccountingExchange_00006.xml]
Importing file [C:\ProgramData\EBP\AccountingExchange_00007.xml]
Importing file [C:\ProgramData\EBP\AccountingExchange_00008.xml]
Execution time 00:00:12
Import report:
Number of successful batches: 0 / 6.
The accounting batches that could not be imported are kept in your accounting transfer directory; to delete them, please use the Accounting Transfer File Purge tool (Operations/Accounting Transfer menu).
>> Transfer of batch no. [10]
>> The import failed.
A payment cannot be transferred to the VE journal because it is not of Cash type.
Accounting batch no.10
>> Transfer of batch no. [15]
>> The import failed.
A payment cannot be transferred to the VE journal because it is not of Cash type.
Accounting batch no.15
>> Transfer of batch no. [16]
>> The import failed.
A payment cannot be transferred to the VE journal because it is not of Cash type.
Accounting batch no.16
>> Transfer of batch no. [17]
>> The import failed.
A payment cannot be transferred to the VE journal because it is not of Cash type.
Accounting batch no.17
>> Transfer of batch no. [18]
>> The import failed.
A payment cannot be transferred to the VE journal because it is not of Cash type.
Accounting batch no.18
>> Transfer of batch no. [19]
>> The import failed.
A payment cannot be transferred to the VE journal because it is not of Cash type.
Accounting batch no.19
In your opinion, where should I change a setting for it to work again, please?
Thank you very much.
According to what I see, in your commercial management and in the account settings, you have an account number that is not a cash account. This does not prevent entry but blocks the transfer.
Check the account numbers you have assigned to the bank or cash account, or any other financial organization.
Check the account numbers you have assigned to the bank or cash account, or any other financial organization.
No error messages...