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Delete an invoice on EBP Commercial Management

djaz -  
 Stef -
Hello everyone, do you know if there is a solution to delete a Gestion Comm invoice that has already been transferred to EBP accounting? Aside from creating a credit note.
Thank you for your help.

3 réponses

Réponse 1 / 3
djaz
 
Thank you for your response. Unfortunately, I wanted to test the transfer function in accounting without knowing that it was irreversible, and what bothers me the most is having transferred unpaid invoices, so I can no longer record payments under commercial management.
I'm afraid I will have to create a new file and start everything over...

Do you know if it's the same under CIEL?

Thank you in advance.
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piquesous Posted messages 15734 Registration date   Status Contributeur Last intervention   6 123
 
I'm sorry, I really don't know the software well, but I just know that when I replace the agency manager, I pay attention because it happened to me twice what you're going through.

I replied to your first message because I was told that I couldn't go back, so I'm just repeating what I was told.
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Réponse 2 / 3
Stef
 
Hello,

Invoices must not be deleted.

Indeed, invoice numbers must follow consecutively. The invoice should be canceled through a credit note.

Stef
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Réponse 3 / 3
piquesous Posted messages 15734 Registration date   Status Contributeur Last intervention   6 123
 
Hello,

In my company, I know that we have to be careful before converting a quote into an order or invoice, as it's impossible for us to go back.

A quote can be modified and deleted as many times as we want, but not the rest.

I hope someone can give you a positive response, as we have no solution on our end.

Best regards
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