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No network equipment, no internet

christellepeltier -  
brupala Posted messages 111177 Registration date   Status Member Last intervention   -
Hello,
My son's computer is no longer connecting to the internet, neither with a wifi dongle nor with an ethernet cable. A message indicates: no network hardware.
Here are the specifications of the PC:
VIBOX Vision 2W Gaming PC, Windows 10 OS, 22" HD Screen (3.9GHz AMD A4 Dual-Core Processor, R

If you have a solution, I would be grateful!
Thank you in advance

2 answers

  1.
    brupala Posted messages 111177 Registration date   Status Member Last intervention   14 457
     
    Hello,
    you need to start by inspecting what the device manager is saying.

    --
    and ... There you go!
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    1. christellepeltier
       
      Thank you for your help... The device manager doesn't say much: everything seems to be working properly. I'm not sure what to do...
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      1. brupala Posted messages 111177 Registration date   Status Member Last intervention   14 457 > christellepeltier
         
        Show us what it displays regarding the network cards, please.
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  2. MPMP10 Posted messages 47561 Registration date   Status Member Last intervention   19 064
     
    Good evening,
    " no network equipment "

    Assumption, possible that the network card is faulty (in the computer). Try plugging it in at a neighbor's place to see....

    The enemy is stupid: he thinks we are the enemy when it is he who is!
    Pierre Desproges
    -1
    1. christellepeltier
       
      Good evening, thank you for your help. I will try.
      0