Good evening,
You must have guessed that at some point, when providing your credit card information, it was not going to be free.
The registration form was explicit enough.
To unsubscribe, everything is written in their Terms and Conditions:
You may deactivate your subscription at any time. To do so, deactivate ‘automatic renewal’ in your account settings or send an e-mail to Support. 5.2 If you don't want your account to be automatically renewed, adjust this in your account settings before we charge. If you don’t renew or if you deactivate your account, your Plus account will expire.
In case of cancellation, you will continue to have access to the Services until the end of your paid subscription period. You do not have any right to reimbursement of (part of) the subscription fee, unless local mandatory consumer law obliges to do so.
for instance: if the date of commencement of your monthly subscription is 2 February and you cancel your subscription on 17 October, your subscription will continue until 2 November.
You need to go to your account and disable automatic renewal. You also need to send an email to support@wetransfer.com and in English.
The icing on the cake is that they do not refund, and you will have access to the service until the end of your paid subscription period.
Best regards.
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Ignorance and folly have their pleasures just as the mind and knowledge do.
