Unable to uninstall we transfer

rossignolet Posted messages 104 Registration date   Status Membre Last intervention   -  
Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   -
Hello,

I wanted to download WeTransfer from telecharger.com to retrieve a message from my son. I got a dialog box in English, I clicked on Gmail and my son's email appeared in my inbox. But since then, every time I open a new tab, a "testonline speed" box opens up.
Can I uninstall this software? I can't find it anywhere.
Thank you for your valuable help.
I think it wasn't necessary to download this "thing"; I did some research online but only afterwards!!!
Best regards and happy deconfinement to everyone.

Configuration: Windows / Firefox 76.0

2 réponses

Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 710
 
Hello/Good evening,

Here is the procedure to follow.
On the blue links, you will find explanatory tutorials with all the details to follow the steps.

1)
Fix the web browsers concerned by the problems:
(do not use zoek and perform a manual reset)

2) To check your computer for potential infections and get an overall status of the system:

Follow the FRST tutorial by clicking on this blue link. ( take the time to read carefully - everything is well explained ).

Download and run the FRST scan,
Wait for the scan to finish, a message will indicate that the analysis is complete.

Three FRST reports will be generated:
  • FRST.txt
  • Shortcut.
  • Additionnal.txt


Send these 3 reports to the site https://pjjoint.malekal.com/ and in return provide the 3 pjjoint links that lead to the reports here in a new response so that we can consult them.

(The blue links lead to step-by-step explanatory tutorials, click on them for more precise instructions to follow).

--
Please press any key to continue the disinfection...
1