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IPad désactivé non reconnu par iTunes + mode de récupération

Mathieu -  
HelpiOS Posted messages 8473 Registration date   Status Moderator Last intervention   -
Hello,

I can't get into recovery mode with my iPad since it is disabled, and when I connect it to the computer, iTunes does not recognize it. I've tried several methods to put it into recovery mode, but it always turns on normally without showing me the recovery logo.
Help please !!

1 answer

  1.
    HelpiOS Posted messages 8473 Registration date   Status Moderator Last intervention   11 958
     
    Hello,

    Once your iPad is connected to your computer and iTunes is open, force restart the iPad by simultaneously holding down the Home and Power buttons until the recovery mode appears.

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    Best regards ☆ HelpiOS
    We do everything we can to help you.
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