Error 4010 during update/restore
Solved
CrazYJ
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CrazYJ -
CrazYJ -
Hello,
I am on an iPhone SE (1st generation)
I was on iOS version 12 (or 13, I can't remember exactly) and I wanted to update to version 14.4.4
I am on Windows 10 and I downloaded iOS first, then connected my phone to install it
An error occurred at 1/4 of the loading (on the phone screen with the Apple logo)
iTunes could not recognize the iPhone.. and I returned to the iTunes home
I restarted (by turning on the phone with the top button and the home button) and my phone shows that I need to connect it to the computer.
iTunes cannot update the phone and asks me to restore, I restore and an error appears, error 4010
My phone remains stuck on this icon of a cable and computer with the link: apple support/restore etc..
I went to the link, but NOTHING corresponds to error 4010 (I didn't find anything either)
I have tried several methods they indicate (updating iTunes, my antivirus, restarting the computer and phone, etc.)
I am still stuck, iTunes always offers to update (but it doesn't work) or restore AND update but
Either I manage to see the Apple logo on my phone with a loading bar and it shows the error almost immediately (and disconnects me so I have to restart each time)
Or iTunes remains stuck on "preparing iPhone for restore" my serial number does not appear and my phone gets stuck on the cable/computer icon...
Has anyone had this kind of issue before?
Otherwise, is there a way to restore (and put this backup) without using iTunes?
Thank you in advance, I have been desperate for 3 hours!
I am on an iPhone SE (1st generation)
I was on iOS version 12 (or 13, I can't remember exactly) and I wanted to update to version 14.4.4
I am on Windows 10 and I downloaded iOS first, then connected my phone to install it
An error occurred at 1/4 of the loading (on the phone screen with the Apple logo)
iTunes could not recognize the iPhone.. and I returned to the iTunes home
I restarted (by turning on the phone with the top button and the home button) and my phone shows that I need to connect it to the computer.
iTunes cannot update the phone and asks me to restore, I restore and an error appears, error 4010
My phone remains stuck on this icon of a cable and computer with the link: apple support/restore etc..
I went to the link, but NOTHING corresponds to error 4010 (I didn't find anything either)
I have tried several methods they indicate (updating iTunes, my antivirus, restarting the computer and phone, etc.)
I am still stuck, iTunes always offers to update (but it doesn't work) or restore AND update but
Either I manage to see the Apple logo on my phone with a loading bar and it shows the error almost immediately (and disconnects me so I have to restart each time)
Or iTunes remains stuck on "preparing iPhone for restore" my serial number does not appear and my phone gets stuck on the cable/computer icon...
Has anyone had this kind of issue before?
Otherwise, is there a way to restore (and put this backup) without using iTunes?
Thank you in advance, I have been desperate for 3 hours!
3 answers
Thank you for your response, unfortunately it doesn't work.
Still the same issue and still the same error
The software they offer is not available for Windows 10, I took another similar one (Phonerescue) but of course it's only the trial version, and I can't restore with it.
(When I plug in my phone, they tell me to exit recovery mode, but the iPhone automatically goes back to it with the same screen)
Is there a third-party software that allows to recover a backup? Free of course, without going through iTunes?
I don't see any other solution :(
Still the same issue and still the same error
The software they offer is not available for Windows 10, I took another similar one (Phonerescue) but of course it's only the trial version, and I can't restore with it.
(When I plug in my phone, they tell me to exit recovery mode, but the iPhone automatically goes back to it with the same screen)
Is there a third-party software that allows to recover a backup? Free of course, without going through iTunes?
I don't see any other solution :(
