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Download issues: Failed - Insufficient permissions

nathcat Posted messages 56 Status Member -  
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   -
Hello,

For a few days now, I've been experiencing download issues.
On Chrome, it refuses to save images and download files, showing "Failed - Insufficient Permissions." On Mozilla, it can take photos but not programs, where it shows "Failed" (except for torrents which I can download).
On eMule, it says "Insufficient Disk Space..."
No possibility of system restore.
No viruses or malware detected...
I don't know what to do!

Configuration: Windows / Chrome 72.0.3626.121

4 answers

  1.
    Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 711
     
    Hello,

    What antivirus is installed?
    Do you have ransomware protection installed?

    Can you provide the complete error message on Chrome or Mozilla, or even better, a screenshot?

    ~~

    For anyone who might come across this topic, this link can help with quite a few explanations: https://www.malekal.com/telechargement-impossible-echec-autorisations-insuffisantes/

    ~~

    To check your computer for any infections and to get an overall status of the system:

    Follow the FRST tutorial by clicking on this blue link. ( take the time to read carefully - everything is well explained ).

    Download and run the FRST scan,
    Wait for the scan to finish, a message will indicate that the analysis is complete.

    Three FRST reports will be generated:
    • FRST.txt
    • Shortcut.
    • Additionnal.txt


    Send these 3 reports to the site https://pjjoint.malekal.com/ and in return, provide the 3 pjjoint links leading to the reports here in a new response so we can review them.

    (The blue links lead to step-by-step explanatory tutorials, click on them for more precise instructions to follow).

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