Computer stuck on REPAIR ATTEMPTS - Windows 8

Sylvie1006_1064 Posted messages 9 Status Membre -  
Sylvie1006_1064 Posted messages 9 Status Membre -
Hello,

I have a PACKARD BELL EASYNOTE LV.

I can no longer start my computer.
After powering on, there is the PACKARD BELL logo, then at the bottom of the screen "Preparing Automatic Repair", followed by a black screen, then "Diagnosing your PC" and finally, "Attempting Repairs" where the computer gets stuck.

What can I do to start my computer normally?
I do not want to lose my data as I have not made a backup.

Thank you for your valuable help.

2 réponses

gandalf2b Posted messages 526 Registration date   Status Membre Last intervention   181
 
Good evening,

I advise you to follow the instructions in the tutorial whose link I am attaching (if the link doesn't work, just copy and paste it into your browser's address bar)

https://lecrabeinfo.net/acceder-aux-options-de-demarrage-avancees-de-windows-10.html#si-vous-navez-plus-acces-windows-10

You can try two methods:

method number 6 if you have access to a DVD or a USB installation drive for Win10
(in fact, you are not reinstalling but accessing Windows repair)

method 7 the hard reboot (actually, you restart and turn off the PC three times in a row and then you will access the automatic repair!

Your files will not be affected, but once your issue is resolved, remember to make a backup; it's definitely the safest option!

Best regards
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Sylvie1006_1064 Posted messages 9 Status Membre
 
Hello gandalf2b,

Thank you for this response, I will try to follow this tutorial which seems very detailed.
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