Preparing for automatic repair

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Mzellexlonlon Posted messages 3 Status Member -  
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   -
Hello,

I just bought a PACKARD BELL computer with Windows 8 on it. It's 3 days old.
An error occurred while I was playing, and the computer completely shut down. Upon restart, it told me: "Preparing Automatic Repair," it does this for a few seconds, then there’s a black screen. And it restarts with "Preparing..." over and over. It did this for 1 hour. I can't get into safe mode...
I hope to get help as soon as possible!

Thank you.

8 answers

  1. Cédric
     
    The problem comes from a program that installed an unsigned or incorrectly signed system file not recognized by Windows' signature enforcement. You need to temporarily disable the signature enforcement to achieve a normal boot.
    • Go to: Advanced Options / Troubleshoot / Advanced Options / Startup Settings /
    • reboot
    • Option 7 Disable driver signature enforcement


    After that, no more issues.
    192
    1. sege
       
      Excuse me, how do I get to Advanced Options please?
      0
      1. Pilouerre9 > sege
         
        You need to force restart your computer about 4 times and this will display the described page.
        0
    2. Aywaaaaa Posted messages 1 Status Member
       
      Hello. I did as you said, but a message appears after the "repair attempt." It says: Automatic repair couldn't repair your PC
      Click on advanced options to try other options...
      Log file: C:\Windows\System32\Logfiles\Srt\SrtTrail.txt
      Please respond to me :/.
      0
    3. _.clemencee Posted messages 1 Status Member
       
      Hello Cédric
      I am encountering the same problem as mentioned above
      despite following your steps and instructions, my HP computer keeps returning to the automatic repair menu... what should I do?
      0