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Hard drive backup: error code 0x81000033

pagrosdidier Posted messages 135 Status Member -  
noctambule28 Posted messages 25275 Registration date   Status Member Last intervention   -
64-bit operating system
Windows 10 1809
error code 0x81000033

Hello,
I am desperately trying to back up my hard drive: the same failure issue persists: error 0x81000033

My main drive (C:) has a capacity of 1.58 TB and only 241 GB of space used
My external hard drive (D:) NTFS D for backup is empty and has 931 GB of space

I have done a quick format of my D drive with the same problem

I have been reading forums for several days back and forth without understanding anything
They talk about partitions with software in English

Partition on the destination drive I suppose but how to know.

We did not have this issue with Windows before, curious that nothing has been done to fix this problem.

Thank you for your help...

Best regards
Pascal

10 answers

  1.
    Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    Hello,

    It’s true that there are other solutions like Acronis, Macrium Reflect, etc.
    You will find tutorials on this page: https://www.malekal.com/windows/sauvegarde-windows/

    Install Minitool Partition Wizard and provide a screenshot.

    --
    Please press any key to continue the disinfection...
    1
  2. pagrosdidier Posted messages 135 Status Member 20
     
    Good evening,
    I’ve installed the software, but it’s in English
    which box should I click on?

    1
    1. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
       
      disk & partition management in green.
      0
  3. quentin2121 Posted messages 9063 Registration date   Status Member Last intervention   Ambassadeur 1 312
     
    Hello,
    Try "Macrium Reflect" for free!

    --

    “Take your chance, hold on to your happiness and go toward your risk. By watching you, they will get used to it.” René Char
    0
  4. pagrosdidier Posted messages 135 Status Member 20
     
    Good evening Quentin and Malekal,

    Before following your advice, I wanted to clarify 2 concerns regarding the issue.

    For my backups, I have 2 options in the control panel on my PC

    Backup your data:


    and

    Windows 7 Backup:


    For both I chose the same destination drive (D:)

    I often received a message saying that the drive was disconnected..

    So, I’m confused: does this message come from my request to back up my data or from the Windows backup?

    Here’s the screenshot of disk management:


    Pascal
    0
    1. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
       
      Both are the same thing
      simply that Windows 10 is gradually replacing the Control Panel with the Windows 10 Settings.
      Sometimes you don't have everything in the Windows 10 Settings, so it redirects you to the old Control Panel.

      Otherwise, data backup saves documents and can create a system image if you have enabled it.
      It's in the settings where you choose what to back up.
      See: https://www.malekal.com/sauvegarde-de-fichiers-windows-7/
      There you have taken both libraries + system image.

      As for the error, you can find information in the Event Viewer.
      0
  6. pagrosdidier Posted messages 135 Status Member 20
     
    Good evening,

    Here is the screenshot:

    0
    1. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
       
      Nothing extraordinary, so I don't know why it's telling you that there's not enough disk space.
      I think, as recommended, you should use another software to perform system backups.
      0
  7. pagrosdidier Posted messages 135 Status Member 20
     
    I didn't understand where my question was coming from either.
    If I use another software, will I have to always use that other software to restore my hard drive, just in case?

    Thank you for reading my problem.
    Have a good Sunday.

    Pascal
    0
  8. pagrosdidier Posted messages 135 Status Member 20
     
    Hello

    I am still submitting the error message regarding the attempt to create a system image

    Pascal
    0
    1. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
       
      If we look at your disk partitions, you have enough free disk space in place...
      or there is something I'm missing in this error.
      0
  9. pagrosdidier Posted messages 135 Status Member 20
     
    Good evening,

    I was wondering, what if there was a virus or something?

    Pascal
    0
    1. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
       
      I don't think so.
      0
  10. pagrosdidier Posted messages 135 Status Member 20
     
    test email do not take into account thank you
    0
  11. noctambule28 Posted messages 25275 Registration date   Status Member Last intervention   2 875
     
    You will be able to tell us right away if you receive it by email.

    --
    ___________________________________________________________________                      
    Community Manager CCMBenchmark
    Humor is the keystone of consciousness.
    0
    1. pagrosdidier Posted messages 135 Status Member 20
       
      Cool noctambule28, I was having a hard time... Thanks, I received the email..

      Sorry for this off-topic.
      0
      1. noctambule28 Posted messages 25275 Registration date   Status Member Last intervention   2 875 > pagrosdidier Posted messages 135 Status Member
         
        I instigated him via "contact", in the end I'm just following the advice I give.

        And besides, it's your "topic", it's your inbox that you're polluting.

        Malekal won't hold it against us for adding a bit of entertainment to this Geek world :p
        0