My tablet keeps disconnecting from my Orange Livebox.

Machilou Posted messages 214 Registration date   Status Member Last intervention   -  
Machilou Posted messages 214 Registration date   Status Member Last intervention   -
Hello everyone!

When I turn on my Acer tablet (Android system), it connects well to my Orange LiveBox 2.

However, after 10 minutes, it disconnects completely and refuses to reconnect. It's the same problem every time.

So I click on the name of my LiveBox in the list of Wi-Fi networks to reconnect:
1° - either I get "authentication failure"
2° - or "incorrect security key" (even though I'm entering the correct key)

Thank you in advance for your advice.

2 answers

  1. Machilou Posted messages 214 Registration date   Status Member Last intervention   130
     
    Hello everyone!

    I'm getting back to you.

    After many attempts, I still haven't solved my problem.

    The message is as follows: "authentication failed."

    My tablet is no longer recognized by my LiveBox; therefore, I can no longer use it.

    Thanks in advance for your help. Thank you.
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