Fraudulent charge FACEBK
Solved/Closed
Vincent
-
Alidema -
Alidema -
Hello,
I had 2 fraudulent charges with the label FACEBK
I don’t have a Facebook account and therefore I can't find a way to communicate with them to report the fraud.
Do you have a way to contact them for someone without a Facebook account?
I have already reported the fraud to my bank.
Best regards,
I had 2 fraudulent charges with the label FACEBK
I don’t have a Facebook account and therefore I can't find a way to communicate with them to report the fraud.
Do you have a way to contact them for someone without a Facebook account?
I have already reported the fraud to my bank.
Best regards,
24 answers
Hello,
For me it's the same, I had 400€ in fraudulent withdrawals from 30.04.2019 to 07.05.2019 from Facebk.
I immediately contacted Facebook.
I provided the first 6 and last 4 digits of my credit card and screenshots of the withdrawals.
They conducted investigations and confirmed the fraud.
I should be refunded soon, between 7 to 9 days (if all goes well).
I hope that can help you ????
Have a nice day.
For me it's the same, I had 400€ in fraudulent withdrawals from 30.04.2019 to 07.05.2019 from Facebk.
I immediately contacted Facebook.
I provided the first 6 and last 4 digits of my credit card and screenshots of the withdrawals.
They conducted investigations and confirmed the fraud.
I should be refunded soon, between 7 to 9 days (if all goes well).
I hope that can help you ????
Have a nice day.
Hello
The bank is the only entity to warn. FB probably has nothing to do with it.
best regards
--
"We swallow whole the lie that flatters us and we drink drop by drop a truth that is bitter to us."
The bank is the only entity to warn. FB probably has nothing to do with it.
best regards
--
"We swallow whole the lie that flatters us and we drink drop by drop a truth that is bitter to us."
And above all, make a fraud report on PERCEVAL: this is the fraud declaration site for bank cards of the public service linked to the cyber crime police. The more reports they have for the same fraud, the more likely they are to conduct an investigation. Before that, block your card and file a transaction dispute with your bank.
same thing for me, 6 withdrawals of €1.91 in two days, I hope they stop!!
I also filled out the form to report this fraud.
Here's the link to the Facebook form: https://www.facebook.com/help/218846068134280
I also filled out the form to report this fraud.
Here's the link to the Facebook form: https://www.facebook.com/help/218846068134280
If I base myself on this page, the charge is indeed from Facebook!!!!!
https://www.facebook.com/business/help/1674680089468704
https://www.facebook.com/business/help/1674680089468704
Hello, the same thing is happening to me!! It corresponds to the moment I signed up on Vinted! Could this be a coincidence or not? Has anyone else experienced this same coincidence?
Hello, the same thing happened to me, for an amount of 16.84.... This is worrying me!!! I'm heading to my bank first thing tomorrow morning!! What is this again??!
Yesterday my friend unfortunately experienced the same.
Is Facebook really secure, and are hackers exploiting a vulnerability to then roam on our PCs?
Is Facebook really secure, and are hackers exploiting a vulnerability to then roam on our PCs?
Same here... from March 15 to April 30 for a total of 800€. As for me, I feel like it's a hacking issue related to an ad I ran on Instagram (now linked to Facebook), I entered my card number directly on the app, it seems crazy because Instagram is supposed to be super secure but the dates match up pretty well, although I can't prove anything!
Hello, I experienced the same fraud last July, I was fully refunded by my bank after blocking my credit card. But now, I'm facing exactly the same issue again this month with my new credit card... I don't see how we can stop this!
So be careful of those to whom this has already happened, it can continue...
So be careful of those to whom this has already happened, it can continue...
I am a victim of extreme fraud.
On 02/28/2019, my bank contacted me to inform me that fraudulent transactions had been detected on my payment card.
I rushed to the branch and indeed found that 6 transactions of 183 dollars each, totaling 1098 euros, had been made.
At first, I thought it was a case of payment card hacking and that the money would be returned after the claim. But what shocked me the most was when I checked my business manager account, I found all my accounts suspended due to non-payment of invoices... (In addition to the withdrawals) and that the advertising which generated the aforementioned amounts had been launched from my own account ???????? this is a hack of Facebook account and payment card.
The advertising was in Russian, here is the link:
http://nowiyyshopp.site/l1/snapnsmilelow/r5/?lnk=10355&s=EZyF353X&m=acf4adf70196c52
Now, I don’t understand anything anymore, I thought Facebook was secure but apparently not at all.
I filled out the form on Facebook and made a claim to the bank and I'm still waiting for the outcome.
Be careful friends.
On 02/28/2019, my bank contacted me to inform me that fraudulent transactions had been detected on my payment card.
I rushed to the branch and indeed found that 6 transactions of 183 dollars each, totaling 1098 euros, had been made.
At first, I thought it was a case of payment card hacking and that the money would be returned after the claim. But what shocked me the most was when I checked my business manager account, I found all my accounts suspended due to non-payment of invoices... (In addition to the withdrawals) and that the advertising which generated the aforementioned amounts had been launched from my own account ???????? this is a hack of Facebook account and payment card.
The advertising was in Russian, here is the link:
http://nowiyyshopp.site/l1/snapnsmilelow/r5/?lnk=10355&s=EZyF353X&m=acf4adf70196c52
Now, I don’t understand anything anymore, I thought Facebook was secure but apparently not at all.
I filled out the form on Facebook and made a claim to the bank and I'm still waiting for the outcome.
Be careful friends.
Here it seems that the problem is resolved on my end,... I'll check my optiline account next month.. however, I still have no explanations for what happened...
Hello, I had 4 withdrawals from Facebook Ireland LTD for a total amount of 102. I took the following steps: I blocked my LBP bank card, filed a claim for reimbursement with my bank, which refunded the first withdrawal of 32.96, then I revoked the mandate from Facebook Ireland, so the other 3 withdrawals were rejected.
I also reported the issue on the Facebook page and I will file a report to Perceval. Good luck to everyone.
I also reported the issue on the Facebook page and I will file a report to Perceval. Good luck to everyone.
On January 13, 2020, there was a debit of 45 € on my current account, labeled
"30 PAYMENTS 1201 FB.ME/ADS ..... 45.00
FACEBK *9GRAAPWZ CARD < last 8 digits of my card number>"
on January 15, 2020: 30 credit transactions of 1.5 € each,
with the same label, except for the 9 characters after FACEBK ...
as you say, it’s crazy. (the craziest part is that I find my account there :o). But the company held onto 45 € for 2 days.
I only noticed it today, and apparently the banker finds no other case like this and advises me to block my card, which I will do.
"30 PAYMENTS 1201 FB.ME/ADS ..... 45.00
FACEBK *9GRAAPWZ CARD < last 8 digits of my card number>"
on January 15, 2020: 30 credit transactions of 1.5 € each,
with the same label, except for the 9 characters after FACEBK ...
as you say, it’s crazy. (the craziest part is that I find my account there :o). But the company held onto 45 € for 2 days.
I only noticed it today, and apparently the banker finds no other case like this and advises me to block my card, which I will do.
Hello, I’m allowing myself to respond to you because I just experienced the same fraud on my bank account... also noted on Facebook... do you know more???
Hello everyone, for me, it's the same; I had 400 euros withdrawn from April 30, 2019, to May 2, 2019... If anyone knows what's going on?
Just like you, I reported it on Facebook, and I was fully refunded!!
I blocked my card just in case!
I don't know how it happened because I didn't even register my credit card on Facebook!! I recently made a purchase on Aliexpress.
Does anyone know what this is about??
I blocked my card just in case!
I don't know how it happened because I didn't even register my credit card on Facebook!! I recently made a purchase on Aliexpress.
Does anyone know what this is about??
Hello, how did they manage to refund you without having your details? I would like to know because my son was charged €60 in 3 installments last week, and this week I had €180 charged to my account in 2 installments! I have blocked our cards and would like to fill out the form!
Thank you for your response.
Thank you for your response.
I've had the same thing happen to me! 3 withdrawals in a row!! And I haven't even registered my bank details! First 115€, then 178€, and finally 230€!!! Seriously, what kind of scam is this???
I did block my card, but I was told to file a complaint on Facebook! So I filled out their form to request a refund!
For those who have been refunded, can you tell me if it takes a long time please?? And how are they supposed to refund me when they don't have my bank details?
Thank you in advance for your answers.
I did block my card, but I was told to file a complaint on Facebook! So I filled out their form to request a refund!
For those who have been refunded, can you tell me if it takes a long time please?? And how are they supposed to refund me when they don't have my bank details?
Thank you in advance for your answers.
Hello, same here, 3 withdrawals from my son's account last week and this week it's my account with 2 withdrawals!! I'm fed up!
I would also like to know how they can refund us without having our bank details, and since I’ve also blocked the card for my son and mine, they can't refund via that!!
Thank you for your responses to those who have already been refunded.
I would also like to know how they can refund us without having our bank details, and since I’ve also blocked the card for my son and mine, they can't refund via that!!
Thank you for your responses to those who have already been refunded.
Hello,
On May 24th, I also had 3 withdrawals of €20 each. I need to go to the police station to file a complaint for fraud and then take this paper to the bank.
On May 24th, I also had 3 withdrawals of €20 each. I need to go to the police station to file a complaint for fraud and then take this paper to the bank.
Good evening, like you all, I experienced the same thing. On December 19, my Facebook and Instagram accounts were hacked, and on December 23, my bank called me: about 30 payments were made between December 20 and 23 for a total of over 1200 euros. (Ouch) I've followed all the steps: 1. Block the card. 2. File a complaint. 3. File a fraud report with the bank. 4. Make a declaration on PERCEVAL. The more of us there are, the more evidence there will be. On the banking side, I was reimbursed on January 10, about 20 days later.
However, surprise today, Facebook refunded me one of the fraudulent payments of 350 euros. I don't understand how they could do that; I never contacted them, never received an email, letter, or anything; the title of the transfer is identical to the title of the withdrawal on December 23.
I can't grasp how they could withdraw so much money from me without ever having used my card on Facebook or Instagram. And then, how did they process one refund and why only one, and not the full amount?!
This situation completely baffles me, I don't know what to do. And I saw in the comments that it happened again to some?! But how is that possible...
However, surprise today, Facebook refunded me one of the fraudulent payments of 350 euros. I don't understand how they could do that; I never contacted them, never received an email, letter, or anything; the title of the transfer is identical to the title of the withdrawal on December 23.
I can't grasp how they could withdraw so much money from me without ever having used my card on Facebook or Instagram. And then, how did they process one refund and why only one, and not the full amount?!
This situation completely baffles me, I don't know what to do. And I saw in the comments that it happened again to some?! But how is that possible...
I just experienced exactly the same thing. Over €4000 withdrawn in 5 days, first small amounts of €20, and when the scammers saw that I wasn't reacting, they happily went for €750! Facebook confirms the fraud, refunded me €1800, but since then refuses to reimburse the balance, claiming that I gave my card's back codes, which I obviously never did. I'm considering filing a complaint through a lawyer, but if you have any advice or feedback from experience, I'm all ears.
Then fill out the form.