Unable to disable HDD password
drbeater
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drbeater Posted messages 8 Status Membre -
drbeater Posted messages 8 Status Membre -
Hello,
When I start my PC (Acer Aspire), I have to enter a password for the HDD, the password being jaky.
I would like to disable it, but while searching the forums, the answers I found suggest going into the BIOS, security tab, and disabling it from Set HDD Password. However, this option is grayed out and I don't have access to it.
Any solution?
Thanks
Configuration: Android / Chrome 69.0.3497.100
When I start my PC (Acer Aspire), I have to enter a password for the HDD, the password being jaky.
I would like to disable it, but while searching the forums, the answers I found suggest going into the BIOS, security tab, and disabling it from Set HDD Password. However, this option is grayed out and I don't have access to it.
Any solution?
Thanks
Configuration: Android / Chrome 69.0.3497.100
1 réponse
Hi,
If you need to enter a password, you must have set it up somewhere....
You know this password, I suppose? How did you activate it? Who/what asks you for this password at startup?
--
~ To know how to listen is to possess, besides one's own, the brains of others... said Leonardo da Vinci.
~ "The art of writing is first of all to make oneself understood" — Eugène Delacroix
If you need to enter a password, you must have set it up somewhere....
You know this password, I suppose? How did you activate it? Who/what asks you for this password at startup?
--
~ To know how to listen is to possess, besides one's own, the brains of others... said Leonardo da Vinci.
~ "The art of writing is first of all to make oneself understood" — Eugène Delacroix
I think I activated it when installing Ubuntu, I must have gone through several manipulations because my boot was blocked.
I'll give you the exact message at startup:
Harddisk security
SATA Port 0 TOSHIBA MQ01ABD100 Lock
As I said at the beginning, typing this into Google, I only found solutions that didn't work in my case (the Set HDD Password is grayed out).
Can you provide screenshots/photos of your BIOS, particularly in the security tab?
This will help to see a bit more of what the BIOS says, but it's surprising that it asks for a password... Especially since this is indeed a HDD protection password coming from the BIOS.
And when I set one:
I think I need to access Set HDD Password and then enter the password already set twice with an empty password to remove it, but that option is grayed out..
If you set a supervisor password and a user password, you still can't change the HDD password, I suppose?
Nor can you disable the option that requires a password on boot?
There's nothing left but to unplug the PC, remove the battery, and hold the "power" button for about 30 seconds to see if it lifts the "frozen" status... I've seen that in solutions that have allowed to bypass this status. Otherwise, the only option left would be the BIOS battery.