My opinion on the site autoradio-fr.com
My little story so that people don't get fooled, this site does everything to look "French" but in fact everything is shipped from China by DHL and even the phone number on the site is fake "Number not assigned" ... I'll let you be the judge of its reliability knowing that there's a 2-year warranty!! Poor customer service, unable to provide the PIN code for the car radio to access the Factory Setting to synchronize the steering wheel controls because the car radio is supplied without a manual!!!
The cherry on top is that the same car radio can be found everywhere for 50% less.... I did say 50%!!
My only advice is to forget this site.

Like many people, I ordered from the Autoradio-fr website before reading the reviews and like many, I got screwed over. I did receive a car radio, but not the one shown in the photo on their site in the chosen category, no steering wheel controls, and worse, the connections don’t match my vehicle. That's because it's Chinese equipment, so it's very difficult to find the right interface with the correct protocol to make it work.
For your information, their phone never answers and after 26 emails, they are just messing me around, so I'm giving up.
Today, I'm stuck with the car radio. I hope to find the connections on eBay or maybe I should have ordered everything.
To be continued...

Hello, I don't know this site
but having wanted to buy a car radio with GPS and all the bells and whistles once, the problem was that no one takes responsibility for the installation.
And above all! no one takes responsibility for the vehicle warranty in case of problems later on, such as for example the rear camera not working anymore, or malfunctions of various sensors, even less in the event of a short circuit and/or fire...
So be careful, not particularly about the purchase itself but for what comes after
go to Feu Vert, or another specialized shop, it will be safer.

Do not buy from them at all.
The car radio received does not match the photo of the one purchased.
I saw the car radio received at half price on other sites.
They never answer the phone and don't reply to emails either when they don't like it.
Before placing the order, they respond, but after that, no one...

Site to avoid!
The received item does not match the order. Despite multiple reminders, they are unable (or more likely don't care) to find an amicable solution for what should be a simple action. Sending a return slip for the non-compliant item received, reshipping the correct item, or, according to their T&Cs, simply issuing a refund.
They are crooks, unreachable, and no corporate identity (address, SIRET, ...) is available for them.
The positive comments are probably fakes posted by the same people.
As far as I'm concerned, a complaint has been lodged with the local jurisdiction and with the DGCCRF.

Mistrust: The reviews on the site autoradio-fr.com are very bad on Trustpilot and on numerous forums.

https://fr.trustpilot.com/review/www.autoradio-fr.com

https://www.signal-arnaques.com/user/confirm?redirect=scam/view/111641

Hello, I do not recommend it, it's a scam. Their car radios are not compliant, and when you ask for the procedure to return them, they flood you with useless emails to play with the withdrawal days. THIEVES.

Site to avoid.... claims to be a French product but comes from HONG KONG!!

Purchased a car radio for my Countryman.....nothing works properly:

- radio reception through the roof antenna doesn't work
- GPS function: has a lot of trouble connecting to satellites, if not completely fails...so unusable
- the kicker is the Bluetooth in phone mode: works well when the engine is off but as soon as you drive, the sound is disturbed by outside noise making it unusable since your caller can't hear you and you can't hear them.....

Lastly, nonexistent customer service, fake phone number, and no way to get a response

Site to avoid at all costs

Warning, if problems; inability to exchange or get a refund. There is no manual included with the shipment (as stated when ordering). I have complained, but I have never received a response. They are scammers!!!

Avoid, they are thieves, no warranty if there is a problem

Avoid this scam site

One and a half months after placing an order, still nothing. The only response is "in progress of delivery" even though the products are supposedly in stock.

Definitely do not buy anything from this site. I just bought a car radio + GPS, it doesn't work. I'm asking for explanations... it needs an update... I request a return label for a refund, no response despite all the follow-ups.
No postal address on the site. The 5-year warranty = nonsense
The phone numbers are nonsense too.
A site with -fr.com is not in France...
Avoid it and especially don't buy anything from them.
Try to get a refund through the bank = chargeback.
Because the Stripe payment site is hard to reach for a refund.

if you have the right model ordered and with a bit of luck, it might work.
if you received the wrong model or have the slightest problem, it's dead.
no returns, no credit, no claims possible.
they keep you going in circles.
all the guarantees mentioned on the site are false. try calling to see!

A avoid, it’s a big scam.

Don't order at all, it's a scam.

Indeed, a site to avoid, definitely not to be recommended; they are thieves with misleading advertisements, the equipment does not match the order, the equipment is of very poor and low quality.

Hey man, skip this site, it's a scam selling low-end car radios at outrageous prices that are incompatible with your car.

Very big scam, product does not match, impossible to get a response, €189 lost in the wild, it's unacceptable that a company still operates.

car radio French site of thieves, scammers, order not compliant and no possible refund, STAY AWAY

we can't even file a complaint