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Unable to open MMS...

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PRANNE Posted messages 45 Status Membre -  
 tetenlair -
Hello, I have a Galaxy A5 (2017) and for the past few days I've been getting this message:
The download of the attachment from the MMS has failed - please try again later
But it's really not working anymore.
What could I have disabled or changed on my phone to get this?
Thank you so much for your help
Dolene

2 réponses

Réponse 1 / 2
epsilon59 Posted messages 1122 Registration date   Status Membre Last intervention   519
 
Hello, just in case, are mobile data enabled?
Because it's impossible to send or receive MMS

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PRANNE Posted messages 45 Status Membre
 
Good evening
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PRANNE Posted messages 45 Status Membre
 
Here we go! It’s working again! Thanks a lot Epsilon! Have a good evening!
0
tetenlair
 
Good evening epsilon, I read your response to pranne with interest. I have the same problem with my Samsung Galaxy J16, unfortunately, it doesn't work for me because my mobile data is indeed activated. Would you have another suggestion for me please?
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