Thunderbird Trash Stuck!!!
VBENBALEUX
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jeanbern Posted messages 13740 Registration date Status Contributor Last intervention -
jeanbern Posted messages 13740 Registration date Status Contributor Last intervention -
Hello,
I have a big problem with the trash bin in my Thunderbird email client... I can send deleted messages to it (sometimes with difficulty), but I can't retrieve a message or even open one. In fact, I can scroll through the messages in the trash, but I can't select any or sort the list chronologically or by sender, etc...
I think it might be because it's too full, but how can I get out of this since I can't declutter it by selecting messages to delete permanently. (I don't want to empty the trash completely).
Do you have a solution to propose to unblock the situation?
Thank you in advance,
For your information, I am using Windows 10.
Configuration: Windows / Firefox 61.0
I have a big problem with the trash bin in my Thunderbird email client... I can send deleted messages to it (sometimes with difficulty), but I can't retrieve a message or even open one. In fact, I can scroll through the messages in the trash, but I can't select any or sort the list chronologically or by sender, etc...
I think it might be because it's too full, but how can I get out of this since I can't declutter it by selecting messages to delete permanently. (I don't want to empty the trash completely).
Do you have a solution to propose to unblock the situation?
Thank you in advance,
For your information, I am using Windows 10.
Configuration: Windows / Firefox 61.0
3 answers
Hello,
Go offline by file/offline/work offline (it's not essential, but it doesn't hurt) and compact the folders by file/compact the folders. Do not use Thunderbird until the compacting is complete; you can track progress in the status bar at the bottom of the screen.
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The stone and the pebble sink at the same speed (an old Chinese proverb)
Go offline by file/offline/work offline (it's not essential, but it doesn't hurt) and compact the folders by file/compact the folders. Do not use Thunderbird until the compacting is complete; you can track progress in the status bar at the bottom of the screen.
--
The stone and the pebble sink at the same speed (an old Chinese proverb)
Thank you for the advice but, in the meantime, I managed to unblock the situation. I admit I don't really know how!!!! In any case, I'll keep this proposed solution just in case.....
Have a good afternoon.