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SFR Personal Profile

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bb-pp Posted messages 763 Registration date   Status Membre Last intervention   -  
baladur13 Posted messages 47553 Registration date   Status Modérateur Last intervention   -
Hello.
I have a fixed line SFR (SFR box).
I tried to call 3639 (La Banque Postale), and I received a message:
"Your personal profile does not allow you to call this number" !

What is this "personal profile that blocks me"?
How can I call 3639 from my landline?

Thank you.

1 réponse

Réponse 1 / 1
baladur13 Posted messages 47553 Registration date   Status Modérateur Last intervention   14 373
 
Hello,
You must have the "Blocking of premium-rate calls" validated
See
https://assistance.sfr.fr/tel-mobile/utilisation-param/blocage-appels-surtaxes.html
A way to be called by La Banque Postale for free:
https://www.labanquepostale.fr/particulier/formulaires/etre_rappele.rappele.html

-- 
 Very difficult to catch a black cat in a dark room.
                              Especially when it's not there...
5
bb-pp Posted messages 763 Registration date   Status Membre Last intervention   23
 
That's exactly it!
I had forgotten that I had blocked premium rate numbers!
Which is the case for 3639! (Thanks La Banque Postale).
Thank you.
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baladur13 Posted messages 47553 Registration date   Status Modérateur Last intervention   14 373 > bb-pp Posted messages 763 Registration date   Status Membre Last intervention  
 
Glad to have been able to help you

For your information ==> https://www.commentcamarche.net/infos/25917-marquer-un-fil-de-discussion-comme-etant-resolu/
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