The state of the memory cannot be read.

Question

Hello!

Can someone please help me solve this problem? This message keeps appearing every time I start my PC or try to open some applications like Acrobat Reader DC. It also prevents me from downloading.
Thank you.

WalaxV32 · Accepted Answer

Hello

Press Windows+R and type "mdsched.exe" without the quotes. This will open the Windows Memory Diagnostic tool. If there are no errors, then it is not a RAM issue.

And type "chkdsk c: /F /R" without the quotes in the Windows command prompt to check the condition of your hard drives.

WalaxV32 · Answer

Good evening,

It’s probably a RAM or hard drive issue. If this problem does not prevent you from using your apps, just ignore it ^^. Otherwise, try doing a checkdisk and check the condition of your RAM (using the Windows utility, or test your sticks one by one).
I admit I have never encountered this issue so I’m going in blind.

Have a good evening.

Malekal_morte- · Answer

Hello,

Install Speccy.
Give the temperatures for the CPU (processor) and GPU (graphics card) when you start a movie.
Also check the hard drive (storage section) and the SMART data reported by Speccy, especially if the disk status is "good".
See Speccy Tutorial for help

then:

Follow the FRST tutorial. ( take your time to read carefully - everything is well explained ).

Download and run the FRST scan,
Wait for the scan to finish, a message will indicate that the analysis is complete.

Three FRST reports will be generated:

FRST.txt
Shortcut.txt
Additionnal.txt

Send these 3 reports to the site https://pjjoint.malekal.com/ to share them.
In return, provide the 3 pjjoint links leading to the reports here in a new reply so we can review them.

--
Please press a key to continue the disinfection...

The state of the memory cannot be read.

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