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Error message on my PC since this weekend.

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AlainPerrin -  
 AlainPerrin -
Hello,
I can no longer connect to my email: hotmail.fr which has become outlook.com for a few days on my computer, which sends me this error message:

:-(
We encountered a problem
Sorry... We can't access this information right now. Please try again later.
More details...
Refresh the page

However, I can connect using my smartphone or another computer

Configuration: Windows / Chrome 65.0.3325.181

1 réponse

Réponse 1 / 1
Anonymous user
 
Hello

It has been years since Outlook bought Hotmail... but just because you go through Outlook doesn't mean your @hotmail.com or @hotmail.fr address no longer exists... you can still log in.

What browser do you use?

;)

--
You're always wrong to try to be right in front of people who have every good reason to believe they're not wrong! (Raymond Devos)
0
AlainPerrin
 
Ok, I just made a change by switching browsers (using Internet Explorer instead of Chrome) and I found my inbox back, without understanding what happened.
Thank you for your quick response and have a good day.
0
Anonymous user > AlainPerrin
 
ok :)

if you ever need to reset Chrome: https://forums.commentcamarche.net/forum/affich-37585758-reinitialiser-son-navigateur
0
AlainPerrin
 
I'll give it a try... certainly a good suggestion! Thanks again for the after-sales service, it's very nice.
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Anonymous user > AlainPerrin
 
You're welcome, but uh? CCM doesn't sell anything... you are on a free computer help forum :)
0
AlainPerrin
 
I discover ccm: I am surprised to have received a relevant and quick response, as well as a sort of follow-up, which I jokingly referred to as "after-sales service."
I know that this forum is free and I thank you for the service it has provided me.
0