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"Storage Space Full" how to fix it?

noemie210622 Posted messages 24 Status Member -  
noemie210622 Posted messages 24 Status Member -
Hello everyone, for the past few days I've been having a problem with my computer storage. Let me explain: when I use certain applications on my computer, namely LibreOffice and iTunes, I get a message indicating that necessary updates for these applications need to be made, but that this is impossible because the storage space on my "C" drive is full. This prevents me from using LibreOffice. What I don't understand is that my applications are installed on the "D" drive.
I should mention that I'm on Windows 8.
I sincerely hope someone can help me because this problem is very frustrating.
Thank you in advance for your responses.
(PS: I'm sorry if the message is a bit long).

3 answers

  1.
    Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    Hello,

    Open the task manager
    In the bottom left, click on "show all processes/details" if available.
    Click on the Memory tab.
    (If you are on Windows 7: Click at the bottom on "show all processes from all users").
    Click on the CPU/Processor column to sort the processes by usage order.
    Provide screenshots of the task manager.

    Then:

    Follow the FRST tutorial. ( take the time to read carefully - everything is well explained ).

    Download and run the FRST scan,
    Wait for the scan to finish, a message will indicate that the analysis is complete.

    Three FRST reports will be generated:
    • FRST.txt
    • Shortcut.txt
    • Additional.txt


    Send these 3 reports to the site https://pjjoint.malekal.com/ to share them.
    In return, provide the 3 pjjoint links to the reports here in a new response so that we can review them.

    --
    Please press a key to continue the disinfection...
    1
    1. noemie210622 Posted messages 24 Status Member
       
      Hi, first of all, I'm a thousand apologies for the delay in my response... Also, at the bottom left of my task manager, it says "less detail." And I can't see where the CPU column is. I'm on Windows 8.
      0
      1. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712 > noemie210622 Posted messages 24 Status Member
         
        At worst, switch to FRST.
        0
      2. noemie210622 Posted messages 24 Status Member > Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention  
         
        Alright, I'll give it a try; in any case, thank you.
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      3. noemie210622 Posted messages 24 Status Member > Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention  
         
        Good evening, since last night I've been trying to download the frst file but the download won't start...
        0