Printer issue
Solved
lhommepoulpe
Posted messages
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Membre
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poupougne13 Posted messages 43203 Registration date Status Membre Last intervention -
poupougne13 Posted messages 43203 Registration date Status Membre Last intervention -
Hello everyone,
I am writing this post because I can no longer get my EPSON XP-235 printer to work. The problems started after I changed my box (I switched from Bouygues to SFR). I don't know if this is related.
When I try to connect with my laptop (an old device running Windows 7), the laptop does not detect the printer. In the control panel, the printer is indicated with a warning sign: exclamation point, and when I right-click and select: troubleshoot, it says: An unexpected error has occurred. The Troubleshooting Assistant cannot continue.
I also tried connecting my printer to my desktop PC (Windows 10), the PC detects the printer, but when I click on add printer, it says: That didn't work. Windows has no network profile for this device.
So, I've been trying to print for several days now. I'm not a computer expert, but if someone could help me, I would be very grateful.
Best regards, lhommepoulpe.
Configuration: Windows / Firefox 58.0
I am writing this post because I can no longer get my EPSON XP-235 printer to work. The problems started after I changed my box (I switched from Bouygues to SFR). I don't know if this is related.
When I try to connect with my laptop (an old device running Windows 7), the laptop does not detect the printer. In the control panel, the printer is indicated with a warning sign: exclamation point, and when I right-click and select: troubleshoot, it says: An unexpected error has occurred. The Troubleshooting Assistant cannot continue.
I also tried connecting my printer to my desktop PC (Windows 10), the PC detects the printer, but when I click on add printer, it says: That didn't work. Windows has no network profile for this device.
So, I've been trying to print for several days now. I'm not a computer expert, but if someone could help me, I would be very grateful.
Best regards, lhommepoulpe.
Configuration: Windows / Firefox 58.0
4 réponses
If you haven't done anything since you changed your box... you need to get the printer recognized by your new box....
--
"Who wants to climb a mountain starts from the bottom!"
Signed: "Gillette" aka "nobody"! ;) (°!°)
--
"Who wants to climb a mountain starts from the bottom!"
Signed: "Gillette" aka "nobody"! ;) (°!°)
lhommepoulpe
Posted messages
23
Status
Membre
1
Cool! It works. That was indeed the problem. I did a bit of searching online. There was a WPS button on my router, I fiddled with it a bit, and it's working! A big thank you for your help Poupougne, and see you soon. :)
