My MacBook Pro shuts down unexpectedly.
Solved
Louise
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Louise -
Louise -
Hello,
My Macbook Pro frequently shuts down when I work on it (Photoshop, Illustrator, After Effects, TV Paint...) or when I'm playing videos: Basically, when I ask it to exert itself.
It is a Macbook Pro 13 inches bought in mid-2012.
I haven't updated to High Sierra.
I have about 80GB of free space available on my drive.
I'm worried that it might be "old" or that I’ll be told so if I take it for repairs somewhere, but I'm sure there has to be another explanation...
Does anyone have a suggestion?
Configuration: Macintosh / Firefox 57.0
My Macbook Pro frequently shuts down when I work on it (Photoshop, Illustrator, After Effects, TV Paint...) or when I'm playing videos: Basically, when I ask it to exert itself.
It is a Macbook Pro 13 inches bought in mid-2012.
I haven't updated to High Sierra.
I have about 80GB of free space available on my drive.
I'm worried that it might be "old" or that I’ll be told so if I take it for repairs somewhere, but I'm sure there has to be another explanation...
Does anyone have a suggestion?
Configuration: Macintosh / Firefox 57.0
2 answers
Hello,
"I haven't updated to High Sierra. ": so what version of your Mac OS system do you have?
Since it shuts down by itself, it must be entering safe mode. There may be a hardware issue or overheating. Are the air intake vents clogged with dust? By removing the back cover, you will see the fans: are they clean?
Check steps 1 and 2 of this tutorial to find out how to open it: https://fr.ifixit.com/Tutoriel/Remplacement+de+la+batterie+du+MacBook+Pro+13-Inch+Unibody+mi-2012/10365
I also suggest performing the maintenance and repair procedures described here: Maintain and repair OS X 10.11, aka El Capitan, and later versions
Ritchi
"I haven't updated to High Sierra. ": so what version of your Mac OS system do you have?
Since it shuts down by itself, it must be entering safe mode. There may be a hardware issue or overheating. Are the air intake vents clogged with dust? By removing the back cover, you will see the fans: are they clean?
Check steps 1 and 2 of this tutorial to find out how to open it: https://fr.ifixit.com/Tutoriel/Remplacement+de+la+batterie+du+MacBook+Pro+13-Inch+Unibody+mi-2012/10365
I also suggest performing the maintenance and repair procedures described here: Maintain and repair OS X 10.11, aka El Capitan, and later versions
Ritchi
Thank you so much for taking the time to respond to me.
Yesterday I was swamped with work and urgently needed a functioning computer: I went to have it diagnosed and in the end, my battery (the one I replaced last November) was 98% dead.
I had it replaced again and everything is running smoothly like in 2012.
I am taking note of the maintenance procedures you linked so that I can try to take better care of my Mac going forward.
Thanks again!
Louise