View original (French)

My MacBook Pro shuts down unexpectedly.

Solved
Louise -  
 Louise -
Hello,

My Macbook Pro frequently shuts down when I work on it (Photoshop, Illustrator, After Effects, TV Paint...) or when I'm playing videos: Basically, when I ask it to exert itself.

It is a Macbook Pro 13 inches bought in mid-2012.
I haven't updated to High Sierra.
I have about 80GB of free space available on my drive.

I'm worried that it might be "old" or that I’ll be told so if I take it for repairs somewhere, but I'm sure there has to be another explanation...

Does anyone have a suggestion?

Configuration: Macintosh / Firefox 57.0

2 answers

  1.
    _Ritchi_ Posted messages 21130 Registration date   Status Contributor Last intervention   6 135
     
    Hello,

    "I haven't updated to High Sierra. ": so what version of your Mac OS system do you have?

    Since it shuts down by itself, it must be entering safe mode. There may be a hardware issue or overheating. Are the air intake vents clogged with dust? By removing the back cover, you will see the fans: are they clean?
    Check steps 1 and 2 of this tutorial to find out how to open it: https://fr.ifixit.com/Tutoriel/Remplacement+de+la+batterie+du+MacBook+Pro+13-Inch+Unibody+mi-2012/10365

    I also suggest performing the maintenance and repair procedures described here: Maintain and repair OS X 10.11, aka El Capitan, and later versions

    Ritchi
    1
    1. Louise
       
      Hello Ritchi

      Thank you so much for taking the time to respond to me.
      Yesterday I was swamped with work and urgently needed a functioning computer: I went to have it diagnosed and in the end, my battery (the one I replaced last November) was 98% dead.

      I had it replaced again and everything is running smoothly like in 2012.

      I am taking note of the maintenance procedures you linked so that I can try to take better care of my Mac going forward.

      Thanks again!

      Louise
      0